Blue screen ntoskrnl.exe+6f880

moogry

Reputable
Jun 3, 2014
6
0
4,510
Hi everyone,

i have a notebook and had many times blue screens which were caused by following address: ntoskrnl.exe+6f880
Ive upgraded my GPU driver, BIOS to the newest version. Tested my RAM with Ramtest86+ and still get bluescreen.
I still dont have a clue what i have to do to fix it. Thats why im here and asking you to help! I post all the dumps file which have been produced. Maybe you could tell me what the main reason is.
The first file is the newest one!

http://www.file-upload.net/download-9490869/072814-11715-01.dmp.html
http://www.file-upload.net/download-9490880/080114-11263-01.dmp.html
http://www.file-upload.net/download-9490882/080114-11528-01.dmp.html
http://www.file-upload.net/download-9490885/080714-10545-01.dmp.html
http://www.file-upload.net/download-9490886/090614-10561-01.dmp.html

My notebook is:
Samsung: NP905S3G-K01DE
CPU: AMD A4/A6
GPU: AMD Radeon HD 8250
RAM: 4k

Thx in advanced, best regards
moogry
ps: sorry for my bad english. im not a native speaker
 
Solution
i think your zonealarm driver is causing a stack overflow in your network driver which causes the system to get a double fault bugcheck
UNEXPECTED_KERNEL_MODE_TRAP (7f) Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT

debugger reported that mrxsmb10 and RtsUVStor.sys
realtek usb mass storage driver had overlapping memory. you might want to find a updated RtsUVStor.sys driver if you can.

other than that I would be update any ethernet driver that I had installed, bluetooth, and wireless driver. if any are using a USB port you will want to update the USB drivers from your motherboard vendor.

You might also remove the zonealarm software until you get the other drivers updated.
i think your zonealarm driver is causing a stack overflow in your network driver which causes the system to get a double fault bugcheck
UNEXPECTED_KERNEL_MODE_TRAP (7f) Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT

debugger reported that mrxsmb10 and RtsUVStor.sys
realtek usb mass storage driver had overlapping memory. you might want to find a updated RtsUVStor.sys driver if you can.

other than that I would be update any ethernet driver that I had installed, bluetooth, and wireless driver. if any are using a USB port you will want to update the USB drivers from your motherboard vendor.

You might also remove the zonealarm software until you get the other drivers updated.
 
Solution

moogry

Reputable
Jun 3, 2014
6
0
4,510
I tried to produce a bluescreen while running the verifier but unfortunately this never happened. I run it 3 times. 1 for 24h, 2x 48hs. And the ridiculous thing is when i turned the verifier off a bluescreen came up...So i gave up.

@johnbl: thx for your help.
I just deinstalled zonealarm and installed every newest driver that you mentioned. I havent find a updated RtsUVStor.sys driver yet. Now i just let my notebook run to see if its because of zonealarm. I will report in few days again.
Thx guys