Hello,
I have recently bought an HP Officejet Pro L7680 printer. I can use it properly when connecting to my laptop via USB . I want to use it via home network as well (I know that this product doesn't have a wireless option, but it has an ethernet feature, there is an "ethernet" sign on it).
But when I try to connect it to the modem (Arris dg860), I can't achieve to find a connection. There is no green light below the CAT5e cable jack. I checked different ports, then reset my modem, but nothing has changed. I checked the CAT5e cable with my laptop and saw that it works. So, I think the problem is neither with the cable nor with the modem. I think the problem may be one of these: i. Ethernet feature of the printer doesn't work anymore, ii. the cable is not compatible with this printer, iii. something that I don't know.
Actually, I was thinking about buying another kind of cable (e.g. Cat6) and try, but I'm not sure.
What would you recommend?
Thank you so much.
I have recently bought an HP Officejet Pro L7680 printer. I can use it properly when connecting to my laptop via USB . I want to use it via home network as well (I know that this product doesn't have a wireless option, but it has an ethernet feature, there is an "ethernet" sign on it).
But when I try to connect it to the modem (Arris dg860), I can't achieve to find a connection. There is no green light below the CAT5e cable jack. I checked different ports, then reset my modem, but nothing has changed. I checked the CAT5e cable with my laptop and saw that it works. So, I think the problem is neither with the cable nor with the modem. I think the problem may be one of these: i. Ethernet feature of the printer doesn't work anymore, ii. the cable is not compatible with this printer, iii. something that I don't know.
Actually, I was thinking about buying another kind of cable (e.g. Cat6) and try, but I'm not sure.
What would you recommend?
Thank you so much.