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VPCEE screen is blank

Tags:
  • Laptops
  • Chrome
  • Spreadsheet
  • Graphics
September 7, 2014 12:06:44 AM

Hi, my laptop went wrong yesterday morning and I can't get it back working.

I was on chrome waiting for a spreadsheet to open when it switched to a blank screen (still lit), which it sometimes does for a moment when it's opening a new prog. When it stayed on that for a while I assumed it had crashed, held the power button down to reboot but it remained the same.

It loads up (plays the windows theme) but there's not display, just a lit screen. I've tried a few solutions I've found online (removing the battery, pressing F10) but no joy. Someone suggested replacing the motherboard, is this possibly what it is? Are there potentially cheaper possibilities first? Is that going to affect my data as I've 3years worth of my daughter's life in photos, as well as a load of work and other bits I'd like to be able to recover?

Any ideas gratefully received. Thank you.

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