Hello all,
Since this morning it seems that both my USB ports (one USB 2.0 and one USB 3.0) on my laptop have stopped working. To be more precise, I tried plugging in my headset, mouse, external HDD and a thumb drive in both slots, but no device is recognized. With not being recognized I mean that I do not get an error and none of the devices show up in the Device Manager. I have tried several things, such as updating all my drivers, a simple reboot and reboot with unplugging the adapter. Nothing seems to work. Yesterday, everything still worked properly and I haven't installed anything in between.
My specs:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
System Manufacturer: Dell Inc.
System Model: Dell System XPS L502X
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Memory: 8192MB RAM
GFX Card: NVIDIA GeForce GT 540M
Does anyone have a clue what I can do? I don't think it is a hardware issue, since both slots started malfunctioning at the same time. Please let me know if you need more information than this. I hope someone can help.
Since this morning it seems that both my USB ports (one USB 2.0 and one USB 3.0) on my laptop have stopped working. To be more precise, I tried plugging in my headset, mouse, external HDD and a thumb drive in both slots, but no device is recognized. With not being recognized I mean that I do not get an error and none of the devices show up in the Device Manager. I have tried several things, such as updating all my drivers, a simple reboot and reboot with unplugging the adapter. Nothing seems to work. Yesterday, everything still worked properly and I haven't installed anything in between.
My specs:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
System Manufacturer: Dell Inc.
System Model: Dell System XPS L502X
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Memory: 8192MB RAM
GFX Card: NVIDIA GeForce GT 540M
Does anyone have a clue what I can do? I don't think it is a hardware issue, since both slots started malfunctioning at the same time. Please let me know if you need more information than this. I hope someone can help.
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