No Internet Access

ComputerGames

Reputable
Sep 7, 2014
4
0
4,510
Over the past Month when my Modem is replaced due to Modem broken, the Wi-Fi Connection says "No Internet Access"

Why is it saying that? I tried everything! Resetting the Router, Fixing Broken stuff inside the Router.

What should I do?
 
Solution
If this occurred after getting your modem replaced (I'm assuming at this point that it's a router/modem/wireless combi device) have you entered your ISP connection information in to the new device?

If that is all fine then what Emerald suggested to look at is the next step, as you'll also need to enter that information again in to the device attempting to connect to the wireless access point (your router/modem), then ensure that it gets an IP address automatically, but we'll fall off that bridge when we come to it!

Chris Scott 84

Reputable
Sep 6, 2014
78
0
4,660
If this occurred after getting your modem replaced (I'm assuming at this point that it's a router/modem/wireless combi device) have you entered your ISP connection information in to the new device?

If that is all fine then what Emerald suggested to look at is the next step, as you'll also need to enter that information again in to the device attempting to connect to the wireless access point (your router/modem), then ensure that it gets an IP address automatically, but we'll fall off that bridge when we come to it!
 
Solution

Maggie777

Reputable
Aug 26, 2014
10
0
4,520
Hi
Why don't you consult the company who provided you the new modem as the problem started when you replaced modem. Ask them to fix your modem or at-least guide you how to solve this problem. This is because the company know it's products well and they always have a solution to the problem.
 

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