Multiple issues with my desktop PC (Graphics/Sound/Awaking from Sleep/USB)

smirny4u

Reputable
Aug 25, 2014
5
0
4,510
Hey,

A bit over a year ago, I built my own PC and everything was pretty much fine, except a few problems that were there since the beginning, but didn't really annoy me that much. Now, after I've got another problem since I installed a SSD, I kind of wanted to solve them because it starts to get annoying. I know that this might not be the right subforum, but I didn't want to open many new threads for these problems and I searched for them but found no solution that helped me. :/ Here we go:

(Ordered by priority, detailed system information below the problems)
1. My system is unresponsive or partially unresponsive after awaking from sleep.

This only occured after installing a Samsung 840 Evo SSD (250GB) a few weeks ago, and reinstalling the OS on the SSD (HDD is used for libraries and other data). Now most of the times (not 100%) when awaking from sleep the system is very unresponsive for ~20 or 30 seconds. Sometimes I can log in and click around but it seems even then that some programs just don't want to react until that time has passed. Other times the clock and date is not shown on the lock screen and I can only log in after a certain amount of time has passed. It kinda feels as if half the system was asleep, and the other half was fully shut down. :(

2. Some of the USB hubs are randomly disfunctional in device manager and don't work until they are disabled+enabled again.

Sometimes I notice that a few USB devices are not working and the device manager then shows one of the "Intel ... Host Controllers" as not properly working (see screenshot: http://i.imgur.com/kd3oaBT.png). The solution is to disable and renable it back again and it works like magic. The 3.0 ports don't seem affected, but this is kind of annoying because I have to keep atleast either the mouse or the keyboard in the 3.0 port to be 100% sure that I can navigate around the system (otherwise both might be disabled and I can't get to device manager). I have 4 normal USB ports and 2 blue USB 3.0 ports. 2 of the ports are in the front of the machine, two directly on the mainboard in the back but either of them can decide to fail on me, so it's not only the front or back.

3. HDMI audio is not reliably activated when the screen is shared/extended to my TV.

I have always connected my PC to the TV since it's very close, and when I want to watch something on it I extend the screen to the TV and the audio automatically switches to it (since it's default). Sometimes however, the system does not detect the TV and there is no HDMI audio (or the TV) to choose from. If this happens once in a session, no further connection or screen sharing attempt will bring the option back, only a reboot or standby/wake will bring back the TV sound. The reboot or sleep/wake process however reliably restores the TV sound. This problem occurs more often (but not 100%) when the TV is off or on a different channel when I connect to it, but it also still rarely occurs when the channel is directly open and a connection should be completely successful. In any case, the picture is always shared with the TV and there has been no problem. The TV is a LG 42LK430.

4. When the sound goes through the TV, the sound will mute for ~2 seconds within the first 5 minutes of the session.

This is another weird one. Sometimes (not sure if it's 100%) the sound completely mutes for around 1 or 2 seconds when the PC is connected to my TV and I am watching something. This doesn't happen at the beginning, but rather randomly sometime within the first five minutes. It seems that this is system-wide, because either a Youtube video, local video (in VLC or something else) or any other sound is affected by this.

5. Flash videos, or general videos in the browser are sometimes green and only play sound.

This happens only rarely, but sometimes videos in the browser are only a green picture, but the sound works fine. Once this happens in a session it will stay green until I reboot, so no other video will work. Local videos continue to work fine after the green thing happens and I can play games without any issues. This issue occurs in both IE and Chrome (once it happened). It might be that I have finally gotten rid of this issue because I just installed a new AMD Catalyst driver for my graphics card, so I will wait a bit and see whether this still occurs.

This is my PC information:
General: http://i.imgur.com/A3hhC5i.png
Display/Graphics: http://i.imgur.com/M42QWRq.png
Sound: http://i.imgur.com/zKj0ehf.png
Storage/Disks: http://i.imgur.com/FuJGU0e.png
USB: http://i.imgur.com/wjE4vQC.png

Please let me know if you need any other information from me. I'd be thankful for anything you could help me with :)

Thanks,
Smirny
 
Solution
1. Go to the Samsung website find and install the latest firmware version for your SSD.

2. Go to the website for your motherboard brand and model. Find and install the latest BIOS version. Afterwards navigate to the drivers section at same area of BIOS and motherboard drivers for your model of motherboard, and install the most recent version of all SATA, AHCI, chipset, GPU and other relevant drivers. Install the latest version of them all if necessary, making sure that for hardware categories which may optionally have included different devices, you install the correct one for the hardware YOU actually have.



3. Is probably the GPU card driver. Download and install display driver uninstaller. Download Catalyst control center 14.4...

smirny4u

Reputable
Aug 25, 2014
5
0
4,510
Thanks for the reply, I'd like to go around replacing the motherboard if possible. It's this motherboard here:
ASUS P8H61 Pro: http://www.asus.com/Motherboards/P8H61_PRO/
 
1. Go to the Samsung website find and install the latest firmware version for your SSD.

2. Go to the website for your motherboard brand and model. Find and install the latest BIOS version. Afterwards navigate to the drivers section at same area of BIOS and motherboard drivers for your model of motherboard, and install the most recent version of all SATA, AHCI, chipset, GPU and other relevant drivers. Install the latest version of them all if necessary, making sure that for hardware categories which may optionally have included different devices, you install the correct one for the hardware YOU actually have.



3. Is probably the GPU card driver. Download and install display driver uninstaller. Download Catalyst control center 14.4. Run the uninstaller. Reboot. Run the CCC driver installer. Do not install the Gaming evolved option. Uncheck it during installation. Choose custom installation.

Display driver uninstaller: http://www.guru3d.com/files-get/display-driver-uninstaller-download,9.html
Catalyst control center 14.4: http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064#amd-catalyst-packages

4. The momentary muting happens. Especially if you are using an adapter with the HDMI cable. I've never found a way to cure this but since it only happens for a few seconds and then does not reoccur until the next time, I ignore it. Mostly does it with video like Netflix, at least for me.

5. Make sure to run windows update and install all critical, important and optional updates, except, don't update any optional hardware drivers at this time. If necessary we will do this later.

Run SFC/Scannow
http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html

After this is all completed let me know if you still have issues.
 
Solution