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Internet access through Wireless Access Point, but not through router directly - help!

Tags:
  • Internet Access
  • Routers
  • Wireless Network
  • Wireless Access
Last response: in Wireless Networking
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September 8, 2014 10:16:36 AM

Hi All,

I know this is my first post but I'm not your typical newbie. I currently have a Netgear wireless network extender in my apartment which connects to my home router. Both are broadcasting different SSIDs. We'll call the SSID's "Main" and "Main_EXT." Over the last couple days, for whatever reason, when I connect to the "Main" network, I cannot get an internet connection at all. The DHCP server is handing out the IP to my laptop, but I can't browse. However, if I connect to "Main_EXT," I can browse just fine (which is strange because "Main_EXT" is simply a wireless extender that essentially extends the range of "Main"). Doesn't make any sense to me.. and this happened for no reason.

Also, when I connect to "Main" and attempt to browse to 192.168.1.1, no luck. But I can get there when connected to "Main_EXT." I'm not too sure what the issue could be. Anyone have any ideas?

The router broadcasting "Main" is a Cisco Linksys E2500 running Firmware Version: 1.0.03

I checked the DHCP Client table and there are currently 4 devices connected wirelessly.

I've rebooted the router multiple times, unplugged the the modem and router as well.. no luck. I'm troubleshooting on both a Lenovo Thinkpad running Windows 7 and a MacBook Pro OS X v10.9.4

More about : internet access wireless access point router directly

September 8, 2014 10:41:30 AM

What model is your Netgear extender? How do you have it connected to the Cisco?
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September 8, 2014 11:02:13 AM

abailey said:
What model is your Netgear extender? How do you have it connected to the Cisco?


Netgear extender is WN3000RP.

It's wirelessly connected. I have the extender plugged into an outlet. I went through the standard web-based setup when I configured it months ago.
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September 9, 2014 7:23:58 AM

Anyone have any other ideas? When I try connecting my Galaxy S 5, I get a "Failed to obtain IP" error each time. I don't see that on either of my laptops but I would imagine it's a similar issue with those.

Should I try resetting the router back to factory? I'd rather not do that, but if I have to, I guess I will.
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September 9, 2014 2:08:06 PM

Turns out turning it on and off a few times with waiting 2 minutes in between reset something. I had to do it 3 or 4 times but the problem seems to have fixed itself :??: 
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