Seagate Expansion external drive not showing in disk management or my computer but shows in device manager

Andrewwww

Reputable
Sep 8, 2014
4
0
4,510
Hi, my Seagate Expansion external drive is not showing in disk management or my computer but shows in device manager, i cannot do anything with it any action i try to do seems to freeze everything. This happened when renaming a file and everything crashed. After that it can't be picked up.

I have tried putting it in a different computer for it to update the drivers but it still hasn't worked.

not sure what else i can do as i dont know how to format it without having access to it!

any help appreciated..

Cheers
 

Andrewwww

Reputable
Sep 8, 2014
4
0
4,510
after a long time spent rescanning its finally been picked up in disk management but its titles as unknown - not initialised with the amount of storage noted as unallocated? it doesnt give me the option to format it. any ideas on what to do next?