new computer crashes and disconnects from internet

nextguy12

Reputable
Sep 9, 2014
4
0
4,510
I recently built my first computer and everything was dandy for 2 months. I play video games and every once in a while my computer would just crash and restart. It is happening more and more frequently. Also my computer losses all internet connections when i have a lot of tabs/skype/games open although this may be my internet. My computer temperatures are also normal. Here is my specs and 2 crash reports:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8012D17010
BCP2: FFFFF8800FDDB7A0
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090714-6614-01.dmp
C:\Users\ME\AppData\Local\Temp\WER-13104-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80133064E0
BCP2: FFFFF8800FE3E7A0
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090714-6708-01.dmp
C:\Users\ME\AppData\Local\Temp\WER-11200-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

________________________________
Specs:
processor: intel i7-4770k ------not overclocked
motherboard: asrock z87 extreme 4
operating system: windows 7 home premium 64 bit
gpu: nvidia geforce gtx 780
ram: 16GB dual-channel ddr-1600 corsair vengence
 

nextguy12

Reputable
Sep 9, 2014
4
0
4,510
download speed: 8.82 mbps
upload: 5.73 mbps
I dont think it is the router because the rest of my family is connecting to it just fine, also my network adapter is a qualcomm atheros ar938x wireless network adapter.


EDIT: according to speccy my link speed is fluctuating from 0bps to at most 30kbps.
 

snowctrl

Distinguished


No, but a virus or malware might do... Is your Norton fully up-to-date? Have you run a full scan? Also try a full scan with Malwarebytes and see if it turns anything up
 

nextguy12

Reputable
Sep 9, 2014
4
0
4,510


norton 360 was up to date and detected nothing on a full system scan. Malwarebytes also detected 0 threats.