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motherboard not recognising graphics card

Tags:
  • This graphics driver could not find compatible graphics hardware
  • geforce gtx670
  • Graphics Cards
  • Motherboards
  • Graphics
Last response: in Graphics & Displays
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September 9, 2014 7:15:39 AM

Hi,

I have been using my build for the last year without problems. While playing some games a few nights ago my computer crashed. When it start back up the monitor wouldn't work. I remote connected, uninstalled the graphics drivers and it started to work again. My problem is that my graphics card isn't recognised any more. I'm using an asus geforce gtx670-dc2-4gd5 4gb with an ASRock Z87M Extreme4 motherboard. The psu is fine (XFX Pro 850w 80 plus gold), working for everything else.
The graphics card fans spin and the lights for the power supply connection are on and green (if the power is disconnected from them they show red). I have also eliminated the motherboard as a problem by testing my pcie hard drive in the two spare slots.

I have tried booting in safe mode to install the drivers but it gives the error "This graphics driver could not find compatible graphics hardware"
I also removed the card, booted up, installed the windows generic drivers, powered off and reinstalled the graphics card in the hope it would recognise a new device but no luck.

I checked the motherboard browser in the bios and it doesn't show the graphics card in the pcie slot. I have come to the conclusion that it is likely gone faulty but figured I would post to ask if anyone has any other suggestions I could try?

If you need any further information I will be happy to supply it and if anyone can help in anyway it would be hugely appreciated.

More about : motherboard recognising graphics card

a b U Graphics card
a b V Motherboard
September 9, 2014 8:06:21 AM

duthmhas said:
Hi,

I have been using my build for the last year without problems. While playing some games a few nights ago my computer crashed. When it start back up the monitor wouldn't work. I remote connected, uninstalled the graphics drivers and it started to work again. My problem is that my graphics card isn't recognised any more. I'm using an asus geforce gtx670-dc2-4gd5 4gb with an ASRock Z87M Extreme4 motherboard. The psu is fine (XFX Pro 850w 80 plus gold), working for everything else.
The graphics card fans spin and the lights for the power supply connection are on and green (if the power is disconnected from them they show red). I have also eliminated the motherboard as a problem by testing my pcie hard drive in the two spare slots.

I have tried booting in safe mode to install the drivers but it gives the error "This graphics driver could not find compatible graphics hardware"
I also removed the card, booted up, installed the windows generic drivers, powered off and reinstalled the graphics card in the hope it would recognise a new device but no luck.

I checked the motherboard browser in the bios and it doesn't show the graphics card in the pcie slot. I have come to the conclusion that it is likely gone faulty but figured I would post to ask if anyone has any other suggestions I could try?

If you need any further information I will be happy to supply it and if anyone can help in anyway it would be hugely appreciated.


was it heat that caused the computer to crash in the first place ? i think its most likey that .. if the card is not even in the bios then am sorry to tell you that the card passed on peacefully .. :-( hope i helped
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September 9, 2014 8:22:45 AM

It wasn't heat, the case is never hot. It has plenty of fans and is always really cool. Just random crash. I figured it is likely dead. At least I still have warranty on it.
Thank you for the reply though
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Related resources
a b U Graphics card
a b V Motherboard
September 9, 2014 8:26:01 AM

duthmhas said:
It wasn't heat, the case is never hot. It has plenty of fans and is always really cool. Just random crash. I figured it is likely dead. At least I still have warranty on it.
Thank you for the reply though


ok bro
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a c 188 U Graphics card
a b V Motherboard
September 9, 2014 9:44:48 AM

About the only thing you can do to really make sure it's a bad card (although it's 90% likely it is bad) is test another similar card in your computer and try your card in another system. If the card is bad, it will also not work elsewhere, if it's your motherboard or PSU, the second card won't work in yours either.
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September 9, 2014 9:48:17 AM

I have a friend sending me a spare card he doesn't need so i will know for sure soon. Thanks for the reply
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