I am trying to fix my bosses personal computer. She had a Seagate HD that crashed and then bought a 1 TB WD SATA HD for me to install. When the computer starts up it gets stuck on the Dell logo page and will not go any further. When I go in the BIOS settings, it does not recognize the new HD. I am not sure what settings I should have for the HD to be recognized. I cannot load any programs as the computer doesn't have a place to load them. Do I need to change the jumper settings? BIOS settings? Any help would be greatly appreciated!!
I checked the SATA cables and started it back up. I left the cover off and can hear clicking now. It clicks between 12-24 times and then there is a pause and it starts clicking again. I'm guessing this means the new drive is faulty?
I checked the SATA cables and started it back up. I left the cover off and can hear clicking now. It clicks between 12-24 times and then there is a pause and it starts clicking again. I'm guessing this means the new drive is faulty?