Pc Crashing While Gaming

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Kratose

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So I had another thread about this, and I thought I had found the solution, but it turns out it wasn't the solution. So the problem is that my pc restarts sometimes while playing games. On the last thread I realized that I hadn't installed the chipset drivers for my motherboard. I was playing Saints Row the Third and I had another crash. The previous forum is here. My System Specs are -

Case - Rosewill Thor v2
Mobo - Asus Sabertooth x79
Memory - Corsair Vengeance 2x8G
Processor - Intel i7-4820K
Graphics - Geforce GTX 770 oc
Storage - Crucial Mx100 256G SSD - WD Green 4TB hard drive
PSU - Corsair HX 750

Is there any chance It has to do with the way my pc is hooked up power wise? Thanks for the help.

Notes - There is no blue screen, just a straight up restart.


 
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T
This is sounding like a psu issue. Not a house wiring issue or even software issue. Before you reinstall windows, try to get your hands on another power supply. I'm sorry about your issues. It sucks that newer hardware can go bad. Keep us posted.
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Kratose

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Nothing is oc'd besides the gpu which is the oc'd version. I just did a furmark test for 30 mins and the gpu was fine. I was watching it for a majority of the time and it stayed at 75C for the most part, a few bumps up to 76 for a second or two but it was fine besides that.
 
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thunderdan602

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Sep 9, 2013
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First of all, unplug and re-plug the 8 pin and 24 pin power cables on the motherboard. They may have somehow gotten loose. You might as well make sure all your other cables are securely attached. Next, check for blown capacitors on the board itself while your at it. I have seen this happen before on older hardware but it can happen on newer hardware as well. Next go into your BIOS settings and make sure you are running in default or standard mode and not turbo. Also be sure to enable the AHCI setting in your BIOS if that's how your running your storage drives and you installed the AHCI driver. If you know how and if you feel comfortable, update your BIOS. You might as well check that off your list. Finally, if your still having issues, back up your important data to the cloud or another drive and do a clean install of Windows and install the proper motherboard driver's after you do the fresh install of Windows. Something may not have installed proper after your first goof. Keep us posted and good luck.
 
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Kratose

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Unplugged and replugged motherboard connectors - No Blown Capacitors - Default in BIOS - AHCI enabled by default - don't want to update BIOS unless absolutely necessary - Saints Row the Third for 27 minutes and 29 seconds then restart. Before doing this I had timed three other times first - 26:34 second - 7:01 third - 36:-56. So I don't think any of that was the problem. Do you think I should try to reinstall windows? Is it possible that it's a problem with the power supply?
 
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Kratose

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And what would be the best way to do that? I don't have any vital information on my pc, most of it is just games. The only thing I would care about is the massive amount of time it took to download all of my steam games. Would it be quicker to transfer them to the HD and then back to the SSD after reinstalling? Also, my house is quite old, could it be a problem with that? Should I move my pc to a different outlet?
 
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thunderdan602

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Yeah I would if I were you. At least you will eliminate the what if from the first goof. If you still have the issue, tackle that BIOS update. If you still have an issue, see if you can get your hands on a power supply that you know is in good working order. It may just be a faulty psu, and if that's the case, it should still be under warranty.

 
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thunderdan602

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Your steam library doesn't necessarily need to be backed up. You can reinstall everything after. Yeah it takes time, but you will be installing on a clean installation of Windows.

You can try another outlet. Question, when the pc is running under load, are you running other appliances off that outlet or in the same room?
 
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Kratose

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Well there is a lot plugged into the outlet. Tv - Blu ray player - phone charger. But the only thing that has been drawing power has been the computer itself, monitor, and speakers. I'm trying another outlet, then my next step will be reinstalling windows
 
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Kratose

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Update - I brought my pc downstairs and plugged into a new outlet. Everything was going well for a long time and I assumed that was the solution but then at 51 minutes it crashed again.. That was a significant improvement from my room, but I don't know if it was just luck. I'd imagine if that was the problem this would have fixed it, I don't think it could have just improved it. But I don't know much about that.
 
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Kratose

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And just to put me at ease, in the windows event viewer I'm getting the error "Event 41, Kernel-Power" With a powerbutton timestamp of 0. So that means that the problem is not any of my other hardware correct? That means that the pc is losing power. Would it tell me if it was restarting itself?
 
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Aravind92

Aravind92

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Apr 1, 2014
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Now i suspect the psu aboveall...is there any chance you can try a different one?
 
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thunderdan602

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This is sounding like a psu issue. Not a house wiring issue or even software issue. Before you reinstall windows, try to get your hands on another power supply. I'm sorry about your issues. It sucks that newer hardware can go bad. Keep us posted.
 
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Kratose

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Okay, well I was planning on getting a new psu anyways so I can do SLI So I'll order that today. I only have two available PSUs to test and one of them is a 230 W and the other is 450 so I'm just going to have to wait until I can get a new one.
 
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thunderdan602

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Sorry about that. Hope you get your new psu soon. If you don't mind me asking, why did you go with that CPU and older chipset? If you had a 4670K or 4770K you could have used that 450 watt and used the integrated graphics to test. Did you plan on eventually going 6 core or do you do a lot of animation work or encoding on your pc?
 
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thunderdan602

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Awesome bro. Hope you have a great weekend. Sorry abour rig issues. What is your replacement PSU going to be? Keep us posted.
 
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Kratose

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Thanks for your help. I decided to get a really overkill psu so I have room to do sli and watercooling. Maybe eventually get some higher end graphics cards. I ordered the Corsair HX 1000i. I'll let you know how everything goes once it gets here. Should be here on Tuesday the 16th
 
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