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Dell Studio 1747 battery only charges when off

Tags:
  • Laptops
  • studio 1747
  • ac adapter
  • Battery
  • Dell
September 10, 2014 4:05:39 AM

A few months ago I had the DC power jack replaced on my Dell Studio 1747 laptop which resolved a battery charging issue I had. The jack and ac adapter connection was too loose from plugging and unplugging over time. The repair resolved my power issues flawlessly until yesterday.

Now the laptop when it is running will not recognize the AC adapter, however, it appears that if I shut the laptop down it will start charging. Very odd.


    -The pin in the ac adapter is not bent or loose.
    -I kept my old Dell battery and the exact same thing happens with that one, so the issue isn't battery related.
    -I ran Dell diagnostics, nothing turned up with the mother board.
    -Full virus scan turned up nothing.


Any idea why the ac adapter only charges when the unit is off? Thanks!!!

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