ASUS anti-surge triggered (unstable power supply)

Toggle sidebar Toggle sidebar
B

brenoakiy

Reputable
Feb 15, 2014
6
0
4,510
So I just replaced my old VGA, installed the drivers and all of that amd software. To test it I decided to run Borderlands 2 on max settings, 1020p. It was running well for around 10 minutes, then suddenly the system rebooted and I got the message "Asus anti-surge was triggered to protect system from unstable power supply".
The system specifications are as follows:

CPU: Intel Core 2 Duo E8500 3.16GHz
Motherboard: ASUS P5G41C-M LX
VGA: Sapphire Dual-X R9 280X 3GB GDDR5 OC
Memory: Corsair Vengeance 2x4GB 1600MHz RAM
HDD: Seagate 2TB 7200RPM
PSU: Corsair VX550W

It's important to mention the VGA requires 2 8pin connectors. My PSU has only one 6+2pin connector (and another 6 pin connector), so I had to connect the other 8pin using a molex to 8pin adapter that came with the VGA. I suspect using this connection might not supply the VGA the wattage it needs? From what I read online this PSU should be enough for the system though... Voltage levels are adequate, according to HWiNFO program. I think I should also mention that I had 2 fried HDDs in this system last week, however I'm almost certain it was caused by a wrong connection I did between them. I managed to fix one and it's running fine now, with a clean install of Windows 7.
Could this VGA be faulty? Could the PSU be faulty? Or it simply cannot supply the VGA enough power?
 
Sort by date Sort by votes
B

brenoakiy

Reputable
Feb 15, 2014
6
0
4,510
I'm not sure if it matters, but I'm using 2 separate molex rails to the 8 pin connection. Is it still bad? By the way, would a 6 pin to 8 pin connector be more appropriate?
 
Upvote 0 Downvote
B

brenoakiy

Reputable
Feb 15, 2014
6
0
4,510
I just did some more tests. On a less GPU intensive game (Counter Strike GO) I had no problems. Running Borderlands 2 again, the system shut down after a couple minutes.

I needed to know if this GPU is working correctly at least, since I bought it recently. I guess it's safe to assume the PSU is not supplying enough power? (and there's nothing wrong with the GPU)
 
Upvote 0 Downvote
B

Bazenga

Reputable
Nov 22, 2015
6
0
4,510
I had this problem show up this morning when I powered on my computer. This computer is a brand new build, only a month old. The computer has run like a champ with zero issues since I built it. Last night before bed, I shut down my computer like always. This morning I pressed the power button and nothing happened. I pressed it again, nothing. Pressed it again, nothing. Finally after pressing it another time it powered on. That's when the message occurred. "Power supply surges detected during the previous power on. ASUS anti-surge was triggered to protect system from unstable power supply." I knew I had plenty of power because I future proofed this build. I was able to enter the BIOS, save and exit and it booted to Windows 10 just fine. The computer operated just fine. I ran some tests and all seemed fine. I ran an intense game for about 30 minutes and all was fine. So I restarted the computer and no error. I then clicked SHUT DOWN. When I pressed the power button on my tower, nothing happened again just like earlier. After pressing the power button 4 - 5 times, it began to boot up and displayed the error message again. I pressed F1 to enter setup.

At this point, I pulled out my laptop and began reading about this error. To my dismay there was a range of "check this", "try this", "do this", etc. I decided to check the BIOS version. My current version was 0803. I went to the ASUS website, went to my motheboard (ASUS Z170 PRO GAMING), checked for the most current BIOS version and there has been 2 releases since 0803. Most up to date version was 1102. I also noticed under the summary for 1102, it stated "Improved System Stability." I figured ah HA!! GOTCHA!! I downloaded and installed the new BIOS version and the problem has since been resolved. Now when I shut down and then press the power button once, it begins to boot up immediately. Hopefully this is a permanent fix. If the issue resurfaces I will update my post. Hope this solution helps a lot of people! Thanks and good luck.

Best Regards,
- Bazenga
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom