Sapphire Tri-X R9 290 headache

Smackajack

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Sep 10, 2014
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I just recently purchased this card. So after installation I plugged a HDMI into the back of it, booted my machine and all was fine. The card was recognised by my machine and MSI afterburner. So, I decided to update my drivers, near the end of the driver installation my PC restarted, but didn't reboot and the graphics cards fans sounded like they where on 100%. I waited for a bit to see if it was just the installation doing its thing, but nothing, so I decided to restart the PC.

After the restart, everything was working fine again, so I opened up CCC, after about 3 minutes, the display just went off and I had no signal. Now every time I try to boot using the card it's just no signal. I went on to device manager using the onboard graphics and now the card isn't even displaying under display adapters.

I've tried using DDU, changing the secure boot settings and going to a restore point before I installed the drivers, but no luck at all.

Everything in my build is quite new and I'm sure that it's all compatible, the only worry I have is my PSU. I have a CX500, I know this is under powered for the card, but I wasn't intending on using the card for heavy use until I had a new sufficient PSU.

Looking at other forum posts this doesn't look very promising for the card, but I would like to rule out every driver and software related issue before I send the card back.

Thanks in advance.
 
Solution
Obviously power supply would be the first thing to look at.

The specs you listed include a GTX750Ti, did you remove the drivers for that?

Smackajack

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Sep 10, 2014
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Summary
Operating System
Windows 8.1 64-bit
CPU
Intel Core i5 4690 @ 3.50GHz 32 °C
Haswell 22nm Technology
RAM
8.00GB Single-Channel DDR3 @ 799MHz (11-11-11-29)
Motherboard
Gigabyte Technology Co., Ltd. H81M-H (SOCKET 0) 28 °C
Graphics
SAMSUNG (1920x1080@60Hz)
Intel HD Graphics 4600 (Gigabyte)
2047MB NVIDIA GeForce GTX 750 Ti (ZOTAC International) 29 °C
Storage
111GB KINGSTON SV300S37A120G (SSD) 27 °C
931GB Seagate ST1000DM003-1CH162 (SATA) 28 °C
298GB Western Digital WDC WD3200AAVS-00ZTB0 (SATA) 28 °C
Optical Drives
TSSTcorp CDDVDW SH-224DB
Audio
NVIDIA High Definition Audio
Operating System
Windows 8.1 64-bit
 

Smackajack

Reputable
Sep 10, 2014
4
0
4,510


Yeah It was working at first perfectly fine before I installed the drivers, maybe it still could be the power supply though under 0-5% load. I was just on desktop and that was it. I only removed the drivers after I installed the AMD ones and started getting all these problems. It passed my mind to be honest, I might be tempted in a fresh install of 8.1, just a pain having to start from the beginning again.