Remote access not working in SBS11 from outside !

Solution
Check your DNS configuration (with ISP or hosting company). You need it to point to that IP address. This is what you should see if you ping:

PING mydomain.com > 192.168.0.1 (IP address won't be this number - it should be the public IP).
PING remote.mydomain.com > 192.168.0.1 (IP address won't be this number - it should be the public IP).

If the ping doesn't give you the correct IP - DNS isn't properly configured.
The other thing I can think of is making sure the subdomains are properly configured for external access: examples:
http://mydomain.com/owa = folder(s)
http://www.mydomain.com/owa = folder(s)
http://remote.mydomain.com = folder(s)

You need both the server pointing the URL to the folder and you need DNS servers to point the the URL to the server. You need "A" records pointing to the proper IP address for the server.
 
Check your DNS configuration (with ISP or hosting company). You need it to point to that IP address. This is what you should see if you ping:

PING mydomain.com > 192.168.0.1 (IP address won't be this number - it should be the public IP).
PING remote.mydomain.com > 192.168.0.1 (IP address won't be this number - it should be the public IP).

If the ping doesn't give you the correct IP - DNS isn't properly configured.
 
Solution

Excalibur86

Reputable
Aug 2, 2014
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4,640
thanks for your help , i tried to ping from my server and got the following results :

Ping domain.com > Public IP ( Good )
Ping remote.domain.com > Local ip ( Not good )

Sounds like DNS dosen't give the public ip