Graphics driver from the website causes the computer to crash

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Jerro893

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Aug 17, 2013
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I have an NVIDIA GeForce GTX560 Ti, and it's been giving me some problems recently.

After playing on a certain server in TF2, (and I've already made sure to uninstall the game) it caused my computer to crash. But after attempting to restart, the computer instead blue-screened, saying "attempt to reset the display driver and recover from timeout failed". I can get it into safe mode, uninstall the driver, and when I start it back up again, it's fine. But even taking the driver directly from the website, or from GeForce Experience, after I reboot to complete the installation it crashes again, with the same error message.

I would much rather not have to re-OS, or buy a new card, but I'm starting to think those might be the only options I have.
 
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Jerro893

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Aug 17, 2013
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Yeah, I definitely made sure that I was taking it from the official site, but thanks for the link anyway.
 
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Jerro893

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Thanks for the answer, but it didn't work. I'll keep the uninstaller in mind, since it seems really useful. I tried it three times, just to be sure. After the third time re-installing the drivers from the website, it launched a repair program where it deleted and re-installed index files (I can't remember the actual name of it), but it still crashed before making it to the desktop. However, it stayed at a pure white screen for almost a minute before blue-screening, I'm not sure if that's an improvement over the few seconds it was before or not.

Also, after uninstalling it said something about kdbsync.exe not working because it could not find a certain file (I think it was open.dll, but again I could be mistaken). I'm not sure if that was just a by-product of uninstalling the drivers or not, though.
 
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Jerro893

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I just disconnected the GPU, like entomber said, and resolution wise it's even better than the it was with the default driver, before I installed the latest one from the website, although considerably slower (which, I assume, is somewhat expected). It works in the normal mode with the default driver, but crashes when I install the latest version from nvidia. I'll see if afterburner helps. I was hoping that it wasn't the case, but right now I'm pretty much worried that it's looking that way.

Edit: Afterburner doesn't work. If I start it up in safe mode, it doesn't read the card (understandably). If I start it up after uninstalling the driver, it reads it as 'Standard VGA Graphics Adapter', and does not make any sliders available. If I install the latest driver, it still reads the card as such, and I still can't alter any of the settings. I'm assuming that it'll probably read the card as it is if I can finish the installation process by restarting the computer, however when I do that, it crashes.
 
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Jerro893

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I'm downloading the file from the website, then after it has finished downloading, running setup.exe from the folder.
 
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Jerro893

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Aug 17, 2013
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Yeah, but that note is for notebooks... I'm working off of a custom built desktop PC. The GPU is supported, and I didn't notice any notes saying that it is incompatible with any other types of hardware. Depending on what you mean, the 'old' drivers were either corrupted, or something else with the card causes it to crash upon start-up, shortly after the 'starting windows' screen. The default drivers that are installed after I uninstall the new drivers and re-start look similar to when you start up in safe mode. Big and blocky icons, anyway. I haven't tried any gaming or videos with the default drivers, so I can't say whether it works in that respect, but I don't really have much hope on that front.
 
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Jerro893

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Aug 17, 2013
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Whoops, my mistake. I was going by the slider's page marks, and not the files. But in any case, yes, I do have enough hard disk space, and my GTX 560 Ti was on the supported card list.
 
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junkeymonkey

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Nov 11, 2013
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and you read all this stuff in it to?? theres a few things you can miss and end up in a mess

Do not Use Windows Rollback for Graphics Drivers
To reinstall a previous or older NVIDIA graphics driver, do not use the Windows rollback feature. This method will not reliably restore all the previous driver files.
Instead, use the Windows Add and Remove programs to remove the current driver, and then install the older driver using setup.exe.
Uninstalling Drivers Using Device Manager is not Supported
Issue
On all supported versions of Microsoft Windows, uninstalling the NVIDIA driver using the Windows Device Manager may not remove associated files or applications
 
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Jerro893

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Aug 17, 2013
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Alright... I didn't use rollback. The driver that I previously used, 340.52; the most up to date driver, I thought was damaged or corrupted, so I tried to re-download it directly from the website. That still did not work. I don't have any of the previous drivers, because I kept it up to date before the crash. So doing the same thing that I've been doing would not, and did not, have any different results. It worked for over a month before the crash. We've already found out that it isn't a driver issue, but instead is potentially a dead or dying GPU.

The issue wasn't I had a previous version of the driver, it corrupted, so I tried to upgrade off of a dead file... it was I had the most up to date driver, it corrupted (or at least I thought it did) so I tried to re-install it. Thank you for the input, but beating a dead horse, so to speak, isn't the correct answer.
 
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