windows won't boot after installing video drivers

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sethcd90

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Sep 12, 2014
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So I have a new build and after installing windows updates, drivers and other software it would no longer boot it would get to the windows 7 loading screen but before it would get to the log in screen it would restart and recommend start up repair. after which it would boot successfully having reverted to an earlier state without drivers or updates installed. the first time i thought it was a fluke so i tried re installing the drivers and had the same problem so i re installed windows 7 and then it happened again so i thought it might be the HDD so i swapped it for another one and have had the same problem. after testing the RAM with memtest (both dimms individually, 2 passes, no errors) i started re installing all the drivers one at a time and then restarting after each one and three times the problem started after installing the video drivers. I've tried installing the drivers from the disk and from the internet and the problem is the same. im not sure what to try next. i have an MSI a88xm-e45 motherboard, AMD A-6 6400k cpu, AMD 8570 on board video. thanks in advance for any help
 
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christinebcw

christinebcw

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Sep 8, 2012
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(Pop, thanks for the link to his support page...)

Seth, after I loaded Windows 7, I would install the drivers in this order, and I'd let it reboot at each step along the way:

1. AMD Chipset (this is the 2nd-to-last in the Win7 64 list)
2. On Board PIDE/SATA Drivers

Now, on reboot, go into the System BIOS and set the hard-drives to "ACHI"... do a SAVE & EXIT and the system will reboot again. Hopefully!

3. Then install AMD System & Chipset RENASAS USB 3 driver

Reboot afterwards, and see what happens. This is the oldest driver in that list and perhaps it requires to be loaded first. (That'd be odd.)

4. Audio Drivers
5. LAN Drivers

* * * *

If there is a failure along the way, then I might try RENASAS USB 3 first, THEN the AMD CHIPSET Drivers, then the PIDE-SATA Drivers as the 3rd install.

If this functions properly, then you should have Sound and Ethernet LAN connections, too.

Once that's done, you can use the Catalyst Control Center (or whatever AMD is calling their update service) and go to AMD's support page and load the Auto-Detect updater. You will probably receive a new Video-HDMI-Audio-Motherboard-Chipset update.
 
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christinebcw

christinebcw

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Sep 8, 2012
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Junkey, yes, but that is likely the default on a board as new as this. Loading the driver MIGHT have changed the default (as if, somehow - someone kicked the cat during programming this driver?!!)...

If he updates the BIOS, I see that it will set AHCI as the default choice for the drive-controller.

I'm not sure if AMD's AutoUpdater would detect the PIDE-SATA driver, by the way. It might. Which would mean "Install AMD System Driver, then LAN Driver, and after reboot, let AMD Auto-Updater figure it out."
 
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junkeymonkey

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Nov 11, 2013
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