mtcaudill i've found out what you have to do, you'll have to find the correct driver for your avermedia, as i wrote above i had the same problem with my card. What i did was i uninstall windows fully on my computer to fix this, it seems that windows wont completely uninstall your drivers even when you click uninstall in Device manager. If you're using windows 8 or 8.1 it's really easy, you can just google the windows reset 8 / 8.1 and you'll reset it to factory settings. All you need to do now is that you need to download the driver again and you're good to go. Sure it's a bit pain in the ass to reinstall everything, but atleast you havent wasted 150+ euros on a card that dosen't do anything !