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Can You Help Solve This Problem?!

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  • Windows
  • Motherboards
  • Hard Drives
Last response: in Motherboards
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September 12, 2014 6:22:13 PM

I have spent a lot of time on this problem and I am at the end of my wisdom and need your help. I recently bought and installed an MSI 870A-Fuzion Motherboard with AMD Phenom II X2 B59 3.4Ghz CPU. I cannot install ANY operating system on it. It loads Windows DVD, and goes through the initial stages but then stops at the screen where it says, "Windows Starting ,,," and then nothing happens.

Please note that I have tried different Windows operating systems, different hard drives and even have tried several Windows Live CD's, and boot CD's. Same problem. They all stall at the "Windows Starting . . . " screen.

With my limited knowledge and experience, I think the problem has nothing to do with the Windows DVD's or the hard drives. Also please note that the motherboard recognizes and shows the hard drive in the BIOS, and I have set the BIOS according to the motherboard manual several times with no luck. Will someone please point me to the right direction before I lose my mind?!

Here is my setup:

Motherboard: MSI 870A-Fuzion
CPU: AMD Phenom II X2 B59 3.4Ghz
Hard Drive: 250GB SATA
Ram Memory: 4GB

Any help and suggestions will be greatly appreciated.
Thanks.

More about : solve problem

a b V Motherboard
September 12, 2014 6:24:54 PM

This sounds like a CPU or Memory problem. Try underclocking your system.
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September 12, 2014 6:31:04 PM

But I am not Overclocking or changing the CPU settings. The memory sticks are new.
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a b V Motherboard
September 12, 2014 6:36:28 PM

Try running this memtest 86...

http://www.memtest.org/

Also you don't have to over clock a CPU for it to fail. Other things can cause this as well like a power supply not delivering clean voltage to the system any more.
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a c 487 V Motherboard
September 12, 2014 6:40:50 PM

try this download the newest chipset drivers from here and expand them to a usb stick.
http://support.amd.com/en-us/download/chipset?os=Window...
or the 32 bit ones if your using windows 32.
boot and look for when windows ask f6 install for drivers and then plug in a usb stick and install the mb drivers to the windows iso install. if there no message to do this use a slipstream program and make a new slipstream iso image and install all of the mb drivers onto it.
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September 12, 2014 6:49:56 PM

You are right. I can test or change the memory sticks, but dont know how to check the CPU.
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September 12, 2014 6:57:55 PM

smorizio, as I mentioned in my post, the Windows installation does not get to the point of asking for anything. Even the wellknown booting CD's that claim they can boot any computer, they stop going through !!!
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a b V Motherboard
September 12, 2014 7:01:30 PM

Beya2 said:
You are right. I can test or change the memory sticks, but dont know how to check the CPU.


You check the CPU by either underclocking it or overvolting. When a CPU begins to die it requires more voltage to stay stable or less clock speed to stay stable.
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a c 487 V Motherboard
September 12, 2014 7:15:27 PM

http://softadvice.informer.com/Rt7lite_Download.html
try with a usb and microsoft iso to free usb tool make a new iso image with the updated drivers or try boot from a hirem boot cd mini xp if it boots it may not be hardware issue.
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September 12, 2014 7:29:44 PM

smorizio, As I said before, I have tried several boot cd's, including the one you mentioned. None of them go beyond the first minu screen ! That tells me the problem is not Windows software or boot cd's.
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September 12, 2014 7:57:46 PM

Question: Since I am using only one hard drive, do I need to worry about RAID drivers or setting?
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September 12, 2014 11:04:34 PM

JimF_35 and others, here is some additional information about my computer problem:
I lowered the CPU clock speed as suggested, but did not make any difference regarding the boot problem.
But I noticed that my power supply voltages are low in general (regardless of CPU speed). Here are the numbers:

CPU Temp: 53 c
CPU Vcore 1.4 v
3.3 V : 2.8 v
5.0 V : 4.6 v
12 V: 10.7 v

Could any of this prevent the computer from installing Windows even though everything else seem to work ok?!
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a c 487 V Motherboard
September 13, 2014 4:25:15 AM

do you have another power supply for testing to see if it the power supply???
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a b V Motherboard
September 13, 2014 9:06:37 AM

Beya2 said:
JimF_35 and others, here is some additional information about my computer problem:
I lowered the CPU clock speed as suggested, but did not make any difference regarding the boot problem.
But I noticed that my power supply voltages are low in general (regardless of CPU speed). Here are the numbers:

CPU Temp: 53 c
CPU Vcore 1.4 v
3.3 V : 2.8 v
5.0 V : 4.6 v
12 V: 10.7 v

Could any of this prevent the computer from installing Windows even though everything else seem to work ok?!


Yep it looks like a power supply problem. Your system does not appear to be unstable because of the CPU or the RAM it looks like a power problem. You need 4 things for a computer to work, Good Power, Good RAM, Good CPU and Good Hard Drive.
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