BSODs on a new computer I built, I have no idea what causes them.

Toggle sidebar Toggle sidebar
G

Gerbs

Reputable
Aug 18, 2014
5
0
4,510
I built the computer a few months ago, and have no idea what is to blame for the BSOD's. It's not like it happens under load, it just happens at random times. I don't think it's a hardware issue, since I ran all sorts of stress tests. I did memtest with no errors, and Furmark with my GPU, and it had no problems. I then figured it was my gpu drivers, which I reinstalled, but it didn't help. Any help would be very appreciated.

Minidumps:
http://www.mediafire.com/download/01bizt5wsd7q474/Minidump.zip

Specs:

CPU: Intel Core i5-4590 3.3GHz Quad-Core Processor
Motherboard: Gigabyte GA-H97-D3H ATX LGA1150 Motherboard
Memory: Crucial Ballistix Sport 8GB (1 x 8GB) DDR3-1600
Storage: PNY XLR8 120GB 2.5" Solid State Drive
Storage: Seagate Barracuda 2TB 3.5" 7200RPM Internal Hard Drive
Video Card: XFX Radeon R9 290 4GB Double Dissipation
Power Supply: Corsair CX 600W
 
Solution
J
the graphics card takes a lot of power, it gets some from the motherboard via the PCIe slot, then it gets some from the 8pin connector that goes from the power supply directly to the graphics card. it gets the rest from a second 6 pin connnector that goes from the power supply to the GPU. Sometimes people only think they need to plug in only one of the connectors. Or they don't have one and use an adapter but tie off of the same connector from the power supply.
or some power supplies different ratings on different leads coming from the supply.

The newer browsers are using hardware acceleration (graphics card) and can cause a failure if the power is not correct, just like you are running a game. You can turn off this hardware...
Sort by date Sort by votes
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
You are getting a internal bugcheck coming from your graphics driver.
it is not a normal windows bugcheck. Most often I think it is caused by overclocked versions of some AMD graphics cards, or inproper power being supplied to the supplemental power connections to the graphics card. So also check the connectors from the power supply to the graphics card and make sure they are seated and are on separate leads from the power supply.

Your drivers look pretty good, only thing I would suggest is to disable your logitech webcam pro 9000
and see if your problem goes away. (or update the drivers) It is possible that this driver can mess up your AMD graphic card sound support. (I would disable the amd graphics card sound support in device manager, and remove the logitech webcam software to make sure this is not the cause of your problem)

you might find that underclocking your GPU by 100 MHz may also help. Assuming that the graphic card memory controller got a error ant the graphics driver attempted to call into windows bugcheck system.




BugCheck A0000001, {5, 0, 0, 0}
Unknown bugcheck code (a0000001)
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Jul 04 18:39:13 2014
Processor Version Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz
Processor Voltage 8ch - 1.2V
External Clock 100MHz
Max Speed 3800MHz
Current Speed 3300MHz
BIOS Release Date 04/25/2014
Manufacturer Gigabyte Technology Co., Ltd.
Product H97-D3H-CF



 
Upvote 0 Downvote
G

Gerbs

Reputable
Aug 18, 2014
5
0
4,510

Thanks, I'll try this stuff. :) Also, I was confused, what do you mean when you say "check the connectors from the power supply to the graphics card and make sure they are on separate leads from the power supply"?
 
Upvote 0 Downvote
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
the graphics card takes a lot of power, it gets some from the motherboard via the PCIe slot, then it gets some from the 8pin connector that goes from the power supply directly to the graphics card. it gets the rest from a second 6 pin connnector that goes from the power supply to the GPU. Sometimes people only think they need to plug in only one of the connectors. Or they don't have one and use an adapter but tie off of the same connector from the power supply.
or some power supplies different ratings on different leads coming from the supply.

The newer browsers are using hardware acceleration (graphics card) and can cause a failure if the power is not correct, just like you are running a game. You can turn off this hardware acceleration in the browser settings. It does not fix your power problems but you will be able to use your browser without a bugcheck in a graphics driver




 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom