help with dump file please

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1stcowgirl

Honorable
Jul 25, 2012
38
0
10,540
hi,
sometimes when i use WinAvi AiO Converter my PC is crashing.

if anyone could help me with the dump file ill be greatfull dead to him.
Dump File: https://www.firedrive.com/file/1703FE3C21D1337B

Thank You:

p.s.
after restart i get a Blue Screen message :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800D64A028
BCP3: 00000000BF800000
BCP4: 0000000000000124
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\091214-7300-01.dmp
C:\Users\ODED\AppData\Local\Temp\WER-15958-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Click to expand...

thank you

ºi7-4790k,
ºZ97-A,
º4x4GB Ripjaws X 1600mhz,
ºASUS GTX 780Ti OC [DC2OC]
ºCorsair GS700, ºCM 690 III
ºLG E2241T
ºWin 7 Ulti' SP1 x64
 
Solution
J
nope that would not be related to this problem.
The CPU complained about error in the memory inside the actual CPU chip.
your other program is talking about setting aside some area in its driver's allocated memory structures to save a block of information from your hard drive so it will not have to look it up as often. It saves the info in your RAM which is several thousand times faster than a slower hard drive. CPU cache is faster than RAM but cost a lot more.


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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
Note: you have a very newly released processor, be sure to update your BIOS and your intel chipset drivers in addition to checking for overheating.
you are running windows 7 with a very old cpu microcode update driver from 2010.

Error : DCACHEL0_WR_ERR (Proc 7 Bank 1)

processor called a bugcheck because it got a error on its internal memory controller when CPU core 7 tried to write to memory bank 1. This is the cache memory inside of the CPU not your general RAM memory on your motherboard.

I would treat it like any overclocking error.
-update BIOS, remove overclocks, update intel chipset drivers directly from intel website.
- confirm that the CPU is not overheating and the fans are working.

This can also be cause by some power issues but I would start with the other changes first.

note: at the time of the bugcheck the CPU was not overclocked.
machine info:
Manufacturer ASUSTeK COMPUTER INC.
Product Z97-A
BIOS Release Date 05/08/2014
Processor Version Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Processor Voltage 8ch - 1.2V
External Clock 100MHz
Max Speed 3800MHz
Current Speed 4000MHz






 
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1

1stcowgirl

Honorable
Jul 25, 2012
38
0
10,540


1st of all thank you for your replay. _ (your the 1st from 5 sites i posted over 36 hours ago, so thank you)

could it be cause iv changed the cach size in Bitcomet (default cach was a very low from the pic):

9361195017.png


 
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
nope that would not be related to this problem.
The CPU complained about error in the memory inside the actual CPU chip.
your other program is talking about setting aside some area in its driver's allocated memory structures to save a block of information from your hard drive so it will not have to look it up as often. It saves the info in your RAM which is several thousand times faster than a slower hard drive. CPU cache is faster than RAM but cost a lot more.




 
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Solution
1

1stcowgirl

Honorable
Jul 25, 2012
38
0
10,540
thank you.
in my eyes, you are a god. _ (thats why ill follow your words) _ (it is not updated)
i will update bios tomorrow and report back!
Thank you
I Am G.R.E.A.T.F.U.L.L. D.E.A.D. to you.

p.s.
could you link me to: "update intel chipset drivers directly from intel website"
 
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