R rose_helms Reputable Sep 13, 2014 2 0 4,510 Sep 13, 2014 #1 I got a Ubee modem today from TWC. My internet is working fine and my modem says it's connected, but my home phone will not connect to the modem. Everything is hooked up the way it's supposed to be, but I do not have a dial tone. Help???
I got a Ubee modem today from TWC. My internet is working fine and my modem says it's connected, but my home phone will not connect to the modem. Everything is hooked up the way it's supposed to be, but I do not have a dial tone. Help???
popatim Titan Moderator Dec 2, 2009 38,904 980 135,890 Sep 13, 2014 #2 Connect the phone directly to the modem with a short telephone cord, do you have dialtone now? If not call time warner to have them check your modem. Upvote 0 Downvote
Connect the phone directly to the modem with a short telephone cord, do you have dialtone now? If not call time warner to have them check your modem.