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AMD CCC: Failed to load detection driver

When I try to install AMD CCC all I get is a warning message that is telling me that it "Failed to load detection driver".. What am I doing wrong here?
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  1. Gustav, can you please provide your system information as outlined here:

    http://www.tomshardware.com/faq/id-2177560/post-detailed-computer-specs.html
  2. Intel i5 3570k
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    AMD Radeon Dual-X R9 280X
    Samsung 1TB
    Corsair Force GT 120gb
    Windows 8.1
  3. Well, since you don't say whether your OS is 32 or 64 bit and what version of the CCC you are trying to install is, I'm going to make a few assumptions and please correct me if any of them are wrong.

    Assuming that's a Sapphire card, they only have 32 bit drivers listed on their website, but more importantly they are all windows 7 drivers which are not going to be compatible with the Windows driver model platform used in Windows 8.1. You need to use the CCC version 14.4 or the newer 14.7 beta drivers they've had available for quite some time now, found here:

    http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064

    Let me know if that works and whether you have 32 or 64 bit Windows, what actual brand your graphics card is, as in the model number, not the series. What version of CCC you are trying to install.
  4. darkbreeze said:
    Well, since you don't say whether your OS is 32 or 64 bit and what version of the CCC you are trying to install is, I'm going to make a few assumptions and please correct me if any of them are wrong.

    Assuming that's a Sapphire card, they only have 32 bit drivers listed on their website, but more importantly they are all windows 7 drivers which are not going to be compatible with the Windows driver model platform used in Windows 8.1. You need to use the CCC version 14.4 or the newer 14.7 beta drivers they've had available for quite some time now, found here:

    http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064

    Let me know if that works and whether you have 32 or 64 bit Windows, what actual brand your graphics card is, as in the model number, not the series. What version of CCC you are trying to install.



    Sorry, I have 64 bit windows and I have a Sapphire graphics card. The model is AMD Radeon HD 7900 Series.
  5. darkbreeze said:
    What version of CCC you are trying to install.



    I did install the 14.4 version and later on the 14.7 version, when installed i tried to run the program but then it "couldn't load the detection driver". I'm not sure if I ever installed any driver for the graphics card.
  6. Best answer
    The CCC includes the drivers for the graphics card. There is a note on the CCC download page that indicates the following message:


    Before installing this driver, please ensure you have uninstalled the previous driver using the Add/Remove programs option in the Control Panel and also deleted the installation folder for the previous driver. This folder can be found at the following locations:

    C:/AMD/support/14-4-win7-win8-win8.1-64-dd-ccc-whql
    or
    C:/AMD/support/14-4-win7-win8-win8.1-32-dd-ccc-whql


    I would probably run display driver uninstaller found here:

    http://www.guru3d.com/files-get/display-driver-uninstaller-download,9.html

    and then delete the old folder as outlined in the note above, then reinstall the CCC 14.4 package.
  7. darkbreeze said:
    The CCC includes the drivers for the graphics card. There is a note on the CCC download page that indicates the following message:


    Before installing this driver, please ensure you have uninstalled the previous driver using the Add/Remove programs option in the Control Panel and also deleted the installation folder for the previous driver. This folder can be found at the following locations:

    C:/AMD/support/14-4-win7-win8-win8.1-64-dd-ccc-whql
    or
    C:/AMD/support/14-4-win7-win8-win8.1-32-dd-ccc-whql


    I would probably run display driver uninstaller found here:

    http://www.guru3d.com/files-get/display-driver-uninstaller-download,9.html

    and then delete the old folder as outlined in the note above, then reinstall the CCC 14.4 package.


    Thank you very much, everyting is working perfectly now.
  8. No problem at all. Anytime.
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