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HP 2000- Unable To Scan Internet Connection

Tags:
  • Laptops
  • Virus
  • Internet Connection
  • Internet
September 13, 2014 3:18:42 PM

Hi there I am in need of help. I have an HP 2000 laptop. The big issue I am having is that my laptop cannot scan any internet connections at all. At the bottom of my laptop where it tells you the internet connection there is a computer icon with a red X on it.

Before I got into this issue every time when I connected to an internet service I get a bunch of pop-ups saying that there is virus/viruses. So I decided to go out to buy an iolo System Mechanic Pro to clean out the system. After the installing of this program I experience more problems with my internet connection. It kept directing me to uncheck a statement that dealt with my proxy server. I kept doing as what I was told (to uncheck a statement from the proxy server) this helped me connect to the internet, but it became very annoying. I even thought it was the new program I installed, so I uninstalled the program.

Afterwards I try to “fix” the issue, but instead it got worst and now my laptop can’t even scan any internet connections. I don’t exactly remember what I press, checked or unchecked. Right now my laptop works fine, but it just can’t scan any type of internet connects. Also, at the beginning of my installation of the iolo System Mechanic Pro, I uninstall the original anti-virus on my laptop.

Please help me out. I am not sure what is wrong or what do to make it right.

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