Hey all.
I'm kind of a noob, so I apologize in advance for unfamiliarity with terminology.
Here's what's going on:
I should preface by saying that when I boot the computer, it starts up, and then immediately shuts itself off, and then reboots itself a second time (upon the second time it boots up like it's supposed to).
I just recently built a new PC from new parts. I got the computer started and set up BIOS (nothing advanced, just the preliminary time adjustment and setting the boot priority so that I could install Windows 8.1 from disc). When I get to the Windows install screen, I begin the installation and everything runs well, and it finishes the last process and asks to restart.
This is where the problems come in.
The computer attempts to restart (I assume, because the picture on the screen goes away) and then just sits there. The fans are still running, indicating that it is still on, but nothing comes on the screen. So I attempt to manually shut it down and turn it back on, get it back to the Windows installer, and it either
a.) tells me that the installation did not work and that I have to reinstall it or
b.) it just reloads the installer from the beginning, as though nothing happened.
I called a local PC shop, and they suggested I run memtest.
This is where the problem repeats itself.
Memtest runs for ~3:20 with 0 errors, and then it freezes, and the computer restarts. However, it does not restart, it does the same thing I mentioned beforehand, where it just sits there with the fans running with no picture on screen.
I called the PC place back, and the employee told me to disable the USB legacy (which I had also read as an option on a forum elsewhere). I did so, and everything still malfunctions in the exact same way.
Please help!
I'm kind of a noob, so I apologize in advance for unfamiliarity with terminology.
Here's what's going on:
I should preface by saying that when I boot the computer, it starts up, and then immediately shuts itself off, and then reboots itself a second time (upon the second time it boots up like it's supposed to).
I just recently built a new PC from new parts. I got the computer started and set up BIOS (nothing advanced, just the preliminary time adjustment and setting the boot priority so that I could install Windows 8.1 from disc). When I get to the Windows install screen, I begin the installation and everything runs well, and it finishes the last process and asks to restart.
This is where the problems come in.
The computer attempts to restart (I assume, because the picture on the screen goes away) and then just sits there. The fans are still running, indicating that it is still on, but nothing comes on the screen. So I attempt to manually shut it down and turn it back on, get it back to the Windows installer, and it either
a.) tells me that the installation did not work and that I have to reinstall it or
b.) it just reloads the installer from the beginning, as though nothing happened.
I called a local PC shop, and they suggested I run memtest.
This is where the problem repeats itself.
Memtest runs for ~3:20 with 0 errors, and then it freezes, and the computer restarts. However, it does not restart, it does the same thing I mentioned beforehand, where it just sits there with the fans running with no picture on screen.
I called the PC place back, and the employee told me to disable the USB legacy (which I had also read as an option on a forum elsewhere). I did so, and everything still malfunctions in the exact same way.
Please help!
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