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Problem with usb ports, unknown device drivers

Tags:
  • Device Manager
  • Drivers
  • USB
  • Devices
  • Windows 8
Last response: in Windows 8
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September 14, 2014 12:54:00 AM

Hello! There seems to be a problem with my usb ports, which are not working. When I go to device manager it shows me the unknown device in place where should be usb root hub drivers. I have tried to find drivers and even used the files from windows/inf folder, but no help. I can't do system restore, because somehow there are no restore points created.So please help me! What should I do?



More about : problem usb ports unknown device drivers

a b \ Driver
a b * Windows 8
September 14, 2014 1:04:59 AM

Go to the motherboard manufacturer's website and download the proper drivers.
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September 14, 2014 1:35:30 AM

I checked the motherboard manufacturer, I went to asus site , but I can't seem to locate proper drivers.

System Model - ASUSTeK COMPUTER INC. K56CM 1.0
Board: ASUSTeK COMPUTER INC. K56CM 1.0

Hardware Id's


on Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
USB\ROOT_HUB20&VID8086&PID1E26&REV0004
USB\ROOT_HUB20&VID8086&PID1E26
USB\ROOT_HUB20

on Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
USB\ROOT_HUB30&VID8086&PID1E31&REV0004
USB\ROOT_HUB30&VID8086&PID1E31
USB\ROOT_HUB30

on Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
USB\ROOT_HUB20&VID8086&PID1E2D&REV0004
USB\ROOT_HUB20&VID8086&PID1E2D
USB\ROOT_HUB20

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!