Toshiba HDD Not Reading

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debzy7

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Sep 14, 2014
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I have a toshiba 2tb hdd i cannot access my data on any laptop. I have tried 2 or three. If i connect it to my bluray i see all my data. In my computer it shows as Local Disk. I have tried changing the drive letter to Q but still no change. LED light is on and feel vibrations when i hold that it is spinning. Please help. Thank you in advance
 
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debzy7

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Sep 14, 2014
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Yes an external portable hard drive. I connected it to the bluray dvd player and it works fine there but when connected to laptop no luck or i get the prompt that parameter is not correct
 
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Boogieman_WD

Boogieman_WD

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Jul 31, 2014
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Hey debzy7. First you could try uninstalling and reinstalling the drivers for the external HDD. If that doesn't help you could try this:
1. Login as administrator
2. Run CMD
3. Write the following without the quotations "chkdsk /F /R /X F:" (The F: is the drive letter you wish to check. The other stand for the following F/ fixes errors on the disk, R/ locates bad sectors and recovers readable information and /X forces the volume to dismount first if necessary)

It might take some time depending on the drive's size.

Hope that helps. Let me know if you have any questions.
Good luck,
Boogieman_WD
 
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debzy7

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Sep 14, 2014
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I have tried the unistall reinstall but no luck there.

I am a little confused regarding the check disk option you gave. My drive letter is now Q, so will it be chkdsk/Q/R/X Q:
 
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Boogieman_WD

Boogieman_WD

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Jul 31, 2014
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Yes, the command should be "chkdsk /F /R /X Q:" sorry about the previous comment.
 
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debzy7

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Sep 14, 2014
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hey i performed this suggested disk change, really took some time. however at the end of it all chkdsk was aborted because there was not enough space to store the bad sectors. any suggestions how to remedy this? i do have another external with disk space. appreciate all the help mate

 
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Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
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Sorry to have to say that, but if you have a lot if important data on that drive you should probably try a data recovery company. If the drive is acting up like this and there are in fact bad sectors on it, this might have damaged a file, which on the other hand might have damaged the whole partition. Having in mind you can't access the HDD, probably the best solution is data recovery.
I hope everything goes OK with your data retrieval and good luck with your drive mate.
 
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