USB device folder doesn't appear

  • Thread starter Deleted member 44897
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Deleted member 44897

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In this scenario, the USB device is my Samsung Galaxy S4 cell phone, factory configured as a "Mass Storage Device".

When I plug the phone into the USB cable, I hear the "connected" tone and the device appears in My Computer. However, the folder doesn't pop up onscreen as it used to. I don't know what triggered this to stop working.

I have tried, replugging/unplugging the device and disabling/uninstalling the device. I have also tried changing the phone's AutoPlay options to "Ask me every time" or "Open folder". But I have to manually navigate to where I can open the device's folder.

Anyone know of a fix to this? Thanks in advance.
 

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