Trouble with my toshiba

Mauriy

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Sep 14, 2014
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4,510
My brother recently graduated from college and pass on his laptop since im starting next semester school. After logging on in the bottom right corner it read "windows 7 not genuine" and every now and I get this blue screen and the computer restarts. My mom brought the windows 8 and after typing in the product key code the laptop restarted, then a black screen popped up asking me to choose between 1:windows 8 2:windows options and 3:windows 7. After clicking windows 8 a recovery screen popped up saying my pc need to be repaired. And after selecting windows 7 the system recovery options pops up. I surfed the web seeing if I can do a factory reset but it's not even giving me that option


My mom just spent a ton of money on me for school and I don't have any work experiment so if you guys could tell me the cheapest way it would really be awesome.....well ALL option would be awesome thanks guys ;)
 
Solution
You have two operating systems on your machine. You can use the sticker on the bottom of the machine to make your Windows 7 copy genuine if it is a Windows 7 key (The sticker will say). This is if you want to use Windows 7 the stickers could also be to faded to use, if it's not and you decided to go with Windows 7, you may still need to phone the activation in to get it to work (sometimes this is necessary). If you want to use Windows 8 though I'm not particularly use to installing Windows 8 you may need to format the HDD. But again not familiar with the exact procedure haven't had the need. I'm still using Windows 7 not particularly impressed with Windows 8. Hope this helps, ask if you need me to elaborate on any of the above.

Chiisu

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Apr 30, 2012
335
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18,860
You have two operating systems on your machine. You can use the sticker on the bottom of the machine to make your Windows 7 copy genuine if it is a Windows 7 key (The sticker will say). This is if you want to use Windows 7 the stickers could also be to faded to use, if it's not and you decided to go with Windows 7, you may still need to phone the activation in to get it to work (sometimes this is necessary). If you want to use Windows 8 though I'm not particularly use to installing Windows 8 you may need to format the HDD. But again not familiar with the exact procedure haven't had the need. I'm still using Windows 7 not particularly impressed with Windows 8. Hope this helps, ask if you need me to elaborate on any of the above.
 
Solution

Chiisu

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Apr 30, 2012
335
0
18,860
Decide which Windows version you want to use. Then reply to this post so I may further help on which you decide. Below are some basic help on what you decide, but if you choose Windows 7 there are some other things we need to do to your system.

***Windows 7***
Okay so what I was saying in my above post is you can still use Windows 7 if you want by activating with the Windows product key on the bottom of the laptop (or on the side or back of a desktop system). If you want to use Windows 7 you need to do the following:

Click Start button > Right Click 'properties' > Scroll down on window that is now showing > Click activate (may ask for product key) > activate by phone.

***Again the above is if you want to use Windows 7***

***Windows 8***

If you want to use your Windows 8 copy you need to first clarify if it is an upgrade version or full version.

If it is an upgrade version then but the disk in and follow the prompts.

If it is a full version with a product key then you need to first format the HDD through the Windows 8 disk. If not clear on how to do this then search 'Windows 8 install on windows 7 not upgrade' You can find how to do this. You need to format/delete partitions to have 1 partition. Follow guides though as this is the way I do it.