I'm connected but have no Internet access

DianaP

Reputable
Sep 15, 2014
1
0
4,510
I'm at a loss to explain or fix this. Must fix for work--please help. Thank you. I have a Gateway/Acer laptop, NE56R41u.
 

RealBeast

Titan
Moderator
Can you provide some more information?

When you say that you are connected, do you mean that you can ping the gateway successfully? Is this a new issue or did it happen after some new software install or OS reinstall? Have you tested a wired connection to see if that has Internet access? Can other devices access the Internet from the wireless router?