So ive had this issue since i got my computer but am only realizing it now since i had a friend build my computer. i was looking at the parts in my computer the other day and was looking and saw that he had ordered two 8 GB sticks of ram and i remembered having checked and it said i had 8GB of ram installed so i opened up my computer to look and sure enough there were two sticks of 8GB in. so i shutdown my computer to see if it was just loose and then rebooted didnt fix it so i took each individual stick of ram and plugged it in on its own to see if it was just one stick that was broken but when i did so both sticks work separately. But when i try to run them both at the same time only one works. i have tried moving the ram around to different slots which has not solved the issue. the sticks of ram are 8GB G.Skill Ripjaws x DDR3 1600
P.S. i know there are more things i need to put in this description for specs of my computer so whoever answers just tell me what you need
P.S. i know there are more things i need to put in this description for specs of my computer so whoever answers just tell me what you need