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Transcend 1TB Ext Hard Disk, Suddenly Stopped Working

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  • Transcend
  • Storage
  • Hard Drives
Last response: in Storage
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September 16, 2014 3:11:34 AM

am totally frustrated i bought this drive and i have all my important stuff stored in here and it just failed to light up, ive connected it to various computer changed cables but it doesn't respond. is transcend really a reliable storage device maker. this is the second time i am experiencing failure of this <profanity removed> drives

More about : transcend 1tb ext hard disk suddenly stopped working

a c 132 G Storage
September 16, 2014 3:32:31 AM

Please don't swear; we have younger people on here.

What is the exact model of the drive? What OSs are the computers running? Does it make the "you've plugged something in" sound?
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a b G Storage
September 16, 2014 3:51:04 AM

Hi there Juash Nyamongo,

After it is not recognized at all on several computers, you may need to contact Transcend's Support or/and data recovery company if you want to retrieve your data. If not, I guess you should just RMA it if still in warranty.

D_Know_WD
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