"No device drivers were found" when re-installing windows 7

imac1999 · Sep 16, 2014

Hello. I recently formatted both of my hard drives on my custom build pc. I have a 120gb ssd and a 3tb hdd. I had windows installed to my ssd and all the other files were on my hdd. What i wanted to do was completely start fresh on my computer. so i formatted everything and now i am having problems installing windows 7 from the same dvd i used the first time I set up my pc. When it tells me to select the driver to be installed, it says "a required CD/DVD drive is missing. If you have a driver floppy disk, CD, or USB flash drive, please insert it now." "Note: If windows installation media is in the CD/DVD drive, you can safely remove it for this step." If i close this message and then click "rescan" it says "no device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK." I have the CD from when I originally installed windows inserted and now I get this message. What should I do to fix this problem. please any one with any clue as to how this can be resolved please respond. Thank you.

boju · Sep 16, 2014

Hi there.

Might be one of these; http://support.microsoft.com/kb/952951

The CD/DVD drive may not be compatible with Windows 7 or Windows Vista
The CD/DVD media may be damaged or dirty
Your CD/DVD drive may be incompatible with the Microsoft AHCI driver (msahci.sys)

I doubt its the compatible with win7/vista problem but could be dirty sensor or might be different Sata port you're using for the cdrom? If you've changed to AHCI mode for the SSD, its possible your cdrom does not support AHCI. If this is the case, will need to use another 3rd party Sata controller if you have one, should have, most boards have like Intel/AMD as your primary and then Realteck/Asmedia being 3rd party etc (refer to manual which ones) and set that to IDE.

Bit more of what i mean here; http://www.tomshardware.com/forum/329678-30-motherboards-separate-sata-ports-modes-ahci

imac1999 · Sep 16, 2014

boju :

Thanks for the help. Im thinking that it is the dvd drive that is not compatible. Do you think it would work if i removed the contents from the disk and put it on a USB and tried again?

boju · Sep 16, 2014

Yea try that, sorry just got up.

You can get official already made iso from http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/

Just use your key and you'll be fine. Search google on how to make the usb bootable.

imac1999 · Sep 16, 2014

boju :

so after am downloading the .iso file for windows but what do i do with it. do i open it? stick it on a usb or what?

boju · Sep 16, 2014

Here will help, look at best answer.

http://www.tomshardware.com/forum/806-73-make-drive-bootable-image

imac1999 · Sep 16, 2014

boju :

Thanks. I will let you know how it is tomorrow sometime when i am able to work with my computer again. I should to go to bed now.

boju · Sep 16, 2014

ok noworries good night

imac1999 · Sep 17, 2014

boju :

ok so i tried it and it didnt work again. anything else i can try?

boju · Sep 18, 2014

What didn't work? the usb?

Only two reasons why the usb didnt work and is either you didnt use the program properly or you haven't checked boot order for usb in bios.

imac1999 · Sep 18, 2014

boju :

i converted the file and formated and did everyting i needed to and its on the usb. the bios is set to boot from usb and it still does not work. i used boot camp on my mac which esentially did the same thing as the other programs. and it still does not work. although the last time i tried it i got a black screen with a blinking white line. what do i do know? im really confused and i want to get my computer fixed.

Paul NZ · Sep 18, 2014

Did you press a key when it said to??

imac1999 · Sep 18, 2014

Paul NZ :

it doesent ask me to. just shows a blinking while line

although on the first iso i tried it allowed me to press any key and then when it i tried to install it, it wouldent let me continue

Paul NZ · Sep 18, 2014

It will a few secs after. Wait for it to say press a key. It may take a while

What did you use to extract it to the flash drive??

imac1999 · Sep 18, 2014

Paul NZ :

iv been witing for 10 mins and nothing has happened. first i used iso to usb and then after that i used boot camp on my mac to format the drive and put the iso on there. the iso to usb program booted the iso but would not install it and then after that i tried teh boot camp on and now it only flashes a small line on a black screen. i dont know what to do anymore.

Paul NZ · Sep 18, 2014

Is Windows there somewhere. If it is use this I know it works http://rufus.akeo.ie/

Put the flash drive in run this make sure the flash drive is selected under drive, because it'll format it.

If the system supports UEFI select GPT under partition scheme. If it doesnt, select MBR for BIOS or UEFI.

Select the ISO. Wait for it to finish. Then change the bootdisk to it in the BIOS save settings, reboot. Boot from it

imac1999 · Sep 18, 2014

Paul NZ :

i did this before but i will try it with the link you provided. thank you for all the help everybody. WE WILL GET WINDOWS WORKING EVENTUALLY!!!

Paul NZ · Sep 18, 2014

If you tried this before you must have done something wrong. I've used it to install Win7 on a netbook . Since it doesnt have a dvd. And I've put Linux mint on a flash drive and it worked fine

Or the ISO youre using is corrupt / stuffed or something.

And did you get the right ISO?? If your system is 32 bit, you have to get the 32 bit ISO. Since 64 bit wont run on 32 bit

imac1999 · Sep 18, 2014

Paul NZ :

I also tried formating both drives and i believe they are both formatted. i think i have nothing on both of my hard drives. is it possible that i may have messed something up when formating? i went into safe mode and then outside of winows i went into command prompt and formatted both the drives. also when i was formating both the drives i had a problem where i tried formating the C drive(my ssd) and instead it formated my M drive (my hdd) os now i have and when i went to format my c drive we could not find it and then we tried formating E drive and it formatted it. after formating it said that the ssd had close to 120 GB and the hdd hd close to 3 TB.

also im sure i downloaded the 64 bit home premium. i downloaded it from here. http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/

maybe u can find me a better one?

Paul NZ · Sep 18, 2014

So what hdd do you want to install windows on? The SSD?

If you do, unplug the others for now. You can plug them in after if you can get Windows on the SSD lol

And do you know if the motherboard supports UEFI?? Whats the brand/model of the mobo or system?

Because you have to select the right option in Rufus for the flash drive to boot. If you're using a system with UEFI. And it has to be on the right option in the BIOS

Are you positive that your system supports 64 bit and that you want Home premium. Try this link

http://www.askvg.com/direct-download-links-download-official-original-and-untouched-windows-7-iso-32-bit-and-64-bit/

imac1999 · Sep 18, 2014

Paul NZ :

ok first of thank you thank you thank you. i didnt know u had to change settings in rufus. and i have the disc case beside me. this is strait from my reciept email. its my OS http://www.tigerdirect.ca/applications/SearchTools/item-details.asp?EdpNo=5213932&CatId=4622

also this is my MOBO from my reciept http://www.tigerdirect.ca/applications/searchtools/item-details.asp?EdpNo=8041585&tab=7&cm_mmc=Email-_-WebletMain-_-CANLET-_-03order&SRCCODE=CANLET&utm_source=EML&utm_medium=main&utm_campaign=CANLET

Paul NZ · Sep 18, 2014

Ok so since its socket 1150, I would say it does support UEFI.

So run Rufus again. Under Partition scheme put it on GPT partition scheme. It needs to be on this option for UEFI systems. Put the flash drive in make sure you select the flash drive under drive. Then add the ISO to the link I posted

Unless you disable secureboot and UEFI in the BIOS (and change it to legacy mode).

But, if you do this you cant change it back to UEFI mode after windows has been installed. I'm pretty sure the hard drive wont boot

Also make sure UEFI / secureboot are enabled in the BIOS. Both options should be there

imac1999 · Sep 18, 2014

Paul NZ :

what is uefi and will i ever need to change out of it if i install windows using ur method?

Paul NZ · Sep 18, 2014

It's what more recent systems support.

http://en.wikipedia.org/wiki/Unified_Extensible_Firmware_Interface

imac1999 · Sep 18, 2014

Paul NZ :

so i shoudl use the uefi not non-uefi because its better and more recent. newer things will be on it.

"No device drivers were found" when re-installing windows 7

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