Transcend 1TB store jet stopped working

Toggle sidebar Toggle sidebar
D

dgraney

Reputable
Sep 16, 2014
1
0
4,510
Hello - I have a Transcent 1 TB store jet that suddenly stopped working. It makes a faint sound when I plug it back in, like a dying beeping sound. The light on the button does not come on and it is not recognized when plugged into my Mac (either my laptop or my desktop, I've tried both). Is it toast? Is there any hope of recovering the data?? It's a "rugged" external hard drive so it should be ok to be dropped etc, although I don't know if it was dropped it was handled by my toddler once or twice. Help please! Thank you.
 
Sort by date Sort by votes
Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
6,050
2
35,960
Hey guys. Sorry to have to say it but the drive might be failing or already failed completely. If it's making any kind of unusual sounds or noises, it usually means that things are not going well. You've already tried it on different computers and USB ports, you should also try another USB cable cause this one might have gone faulty (remember it should be not longer than 12"). If that's not the case I'd recommend that you try a data recovery company.
Here's a link with info on HDD noises/sounds: http://wdc.custhelp.com/app/answers/detail/a_id/568/

Hope that helps.
Boogieman_WD
 
Upvote 0 Downvote
M

markanthonyfernando123

Reputable
Sep 24, 2014
3
0
4,510
boogieman_WD --
actually the sound I'm hearing from mine is a fast beeping sound for around 3-4 seconds then gone and also the blue light indicator is not showing anymore. Tried connecting it to different laptops and desktop but still doesn't work..??
 
Upvote 0 Downvote
Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
6,050
2
35,960


Beeping sounds usually indicate hardware failure and it is possible that it is due to lack of power, although it sounds a bit strange that this would happen on different computers. You could try an externally powered USB hub or another USB cable (because the one you are using might have gone faulty) to see if it works. If nothing works for you I suggest that you try a data recovery company (if you have important data on the drive) and RMA if it's still under warranty.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom