Cannot delete PDF Files at all!

FirefIy

Reputable
Jul 23, 2014
38
0
4,530
Hello,

I am having issues with deleting/renaming PDF files!

OS: Windows server 2012 R2

Permissions is not an issue as even logged in as the Network Administrator of the Domain, I still can't delete the file.

The error message I'm recieving is: cannot delete xxxx.pdf It is being used by another person or program. Close any programs that might be using this file and try again.

There are only 1 or 2 users that would have access to the files and neither of them are using them. I can also reset the security permissions for the file and take ownership, but even after doing these things it doesn't make a difference?

I've tried various unlocking tools (Unlocker) and none of them report that the file is open or that there are any locks on them. This only happens with PDF files. If I reboot the sever the problem will go away, but this server needs to be 99.999% of the time!

Help please!
 

FirefIy

Reputable
Jul 23, 2014
38
0
4,530

So everytime I have this issue (happens quite often), I must use Remote desktop, connect to the server and check the Task manager? By the way, it's also happening to other users, and they don't need to know the admin password.