WD MyBook Essential not accessible anymore

Waddap

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Jan 20, 2012
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Hello,

Its basically as the title says, I have been using my WD MyBook Essential for about 2 years now, I basically only use it to store movies on.

Today it suddenly got disconnected, might have been because I slighty touched the cable, might not. either way after that the HD was still shown in hardware monitor but I couldn't access it anymore.

It showed me that there was no driver available so I manually downloaded the SES driver and now it showed up properly, but I still couldn't access it, I went into disk management but I am not able to assign a drive letter, its simply not giving me the option everything is gray except for the create new volume option, heres a screen of the drive in disk management, sorry for the german language:

2njwz5u.jpg


Heres a screen of the popup menu:

8ygsh2.jpg


I tried my other usb ports, no difference, I connected it to my other computer (I'm currently on my laptop) and there a message popped up saying the SES driver was installed an is ready for use but the WD mybook driver failed to load and it was the same picture as on my laptop, I'm not able to acces the drive or change the drive letter.

So here's my question, is there anything I can do to fix my HD? The light is still blinking as usual when turned on and when going in/out of standby mode. If there is no way to fix it and its just gone, is there a way to recover the files and put them on a new HD, I would really rather not import 1.7 TB of bluerays again, that would take weeks.

On a side note, I am using Windows 7 64bit.

Any help would be appreciated, and sorry for any spelling errors its not my native language and I simply cannot get used to this darn laptop keyboard.
 
Solution
Hello,

Unallocated space is free space or unused space. In general it requires formatting the drive. For some reason your OS doesn't see any partition there. You can contact a data recovery company or if the data is not critical you can try to restore it yourself. I've seen users getting good results with partition recovery software.

Hope you manage to restore it.

Techpumpkin_WD

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Hello,

Unallocated space is free space or unused space. In general it requires formatting the drive. For some reason your OS doesn't see any partition there. You can contact a data recovery company or if the data is not critical you can try to restore it yourself. I've seen users getting good results with partition recovery software.

Hope you manage to restore it.
 
Solution

Waddap

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Is partition recovery software a windows software or freeware? Or do you mean recovery software in general? If so does anyone have any advise for a specific program? Ideally freeware.

/Edit Just tried easeUS partition recovery but I cannot get the program to work as I am always getting the error "Error occurred, please try to reinstall the application", any other programs that might do the trick here?
 

trekzone

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A data recovery application might not be able to give you any luck with drive's current condition. As suggested by Techpumpkin_WD you may try to contact a data recovery company or if the data is not critical you can try to restore it yourself from your backups.
 

Techpumpkin_WD

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I suspect that the partition is damaged in your case, so you should look for software that can “find” lost partitions, not all data recovery applications do that.

It can also become unallocated if you remove it from the enclosure, because of the hardware encryption, if that is the case no recovery software will work.

You can have a look at this thread for some suggestions:

http://www.tomshardware.co.uk/forum/267370-32-primary-unallocated-disk
 

Waddap

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Thank you guys and this topic can be closed. Techpumpkin was correct somehow the partition got lost/damaged but using Lsoft Active@ i managed to simply recover the whole partition in a matter of seconds. Thanks guys.