Router WAN and ethernet ports are mixed up

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Sep 17, 2014
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Hello guys,
So I have 2 routers that I recently bought. (1) Linksys EA9600 and (2) Linksys EA6300
The IT guy who installed them in my home put the cable coming from my modem into the ethernet port #1... and then followed that with an ethernet cable going from Port #2 into port #1 of my second router.
So instead of the cables going into the "internet" port, they're going into port #1. which worked for the time being... As in I actually have wireless connection working fine.
With the second cable (the one in port#2) the first router randomly drops connection, with it out of port the first router works like magic.
Now if I try to put the cable coming from the modem into the "internet" port, the router will not work, it will not allow anything to connect to it and even if it does, there will be no internet connection.

So in short, the only functional port is port #1 which functions as an input. This is the same for the second router as well, it works exactly the same way. so it isn't unique to one router.

What I'm trying to do:
connect the first and second routers to the internet and have a stable connection that doesn't keep dropping.

any help? anyone counter the same problem?

 
Solution
Ok the X3000 is a Modem/Router combo device. It looks like your IT guy tried to connect your two Linksys routers in AP mode, and let the X3000 do the routing and DHCP. If this is the case then you need to go into the config on each Linksys router and make sure the LAN DHCP server is turned off. In this configuration you would not use the WAN ports on the Linksys routers. Also, you need to make sure the 2.4Ghz band is set up to only use channel 1, 6, or 11. Also make sure the channel width (on the 2.4ghz band) is set to 20Mhz. The Linksys routers should use different channels from each other.
If you go into he X3000 router config it should show that it is not in bridge mode and it is handing out DHCP.
If the X3000 Modem/Router is in...

Prowned

Reputable
Sep 17, 2014
2
0
4,510


Cisco X3000

I don't think it has anything to do with the modem.
and non of this makes sense... it makes my head hurt.
 
Ok the X3000 is a Modem/Router combo device. It looks like your IT guy tried to connect your two Linksys routers in AP mode, and let the X3000 do the routing and DHCP. If this is the case then you need to go into the config on each Linksys router and make sure the LAN DHCP server is turned off. In this configuration you would not use the WAN ports on the Linksys routers. Also, you need to make sure the 2.4Ghz band is set up to only use channel 1, 6, or 11. Also make sure the channel width (on the 2.4ghz band) is set to 20Mhz. The Linksys routers should use different channels from each other.
If you go into he X3000 router config it should show that it is not in bridge mode and it is handing out DHCP.
If the X3000 Modem/Router is in bridge mode then we need to do something different as you would need to use one of the Linksys routers as your router/gateway.
 
Solution