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New Internet Provider not working

Last response: in Wireless Networking
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September 17, 2014 8:37:10 AM

Hey guys. I just got my xfinity wireless router but it says, security credentials dont match and when i load couldnt connect. Something is up with the wifi as my old at&t router still connects. I know internet works because when on ethernet its connects and is Fast. I have rented the modem(any cheap routers u guys know of tht work with comcast), have 105mbps, phone that wont connect, htc my touch 4g tmobile, arris modem, ethernet works, wifi doesnt. Self installed, all lights except for telphone on.

More about : internet provider working

September 17, 2014 4:34:41 PM

help
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September 17, 2014 4:37:00 PM

Have you talked to your "New Internet Provider" ?

You changed providers, or you changed routers?
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September 17, 2014 4:44:20 PM

i have changed both. got a new arris tc8305g modem and xfinity.
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September 17, 2014 4:48:51 PM

kunthakenthe said:
i have changed both. got a new arris tc8305g modem and xfinity.


Talk to your provider. Likely the new router needs to be authorized on their network.
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September 17, 2014 7:16:28 PM

i got it for some reason it needed to be setup again.
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!