wireless router problem

Julia Shutts · Sep 17, 2014

I have a d link router d 516 but sometime I have to unplug it to get service it is a 4 port and I am not sure if need more ports or just a new router.

inerax · Sep 17, 2014

Why would you need new ports? if you are not out of ports then you dont need more.

Routers do tend to go bad over time. How old is this router?

I have some routers that work fine for 5+ years and others that I have replaced after 2 years.

What issues does this have? Have you done a hard reset on this?

digitaldoc · Sep 17, 2014

I don't have luck with my Dlink router. Which model is it? Have you looked to see if you are running the latest firmware? There were a bunch released recently.

coolsmartrouter · Sep 17, 2014

What issues does it have?maybe just need you to do a hard reset ~~ I think now the wireless is better

digitaldoc · Sep 17, 2014

I think the newer ones with the external antennas are better. The ones that are a cylinder with the internal antenna are not good. I have an 820L that sits unused because of this.

Julia Shutts · Sep 18, 2014

Not sure how old got from someone else.

kanewolf · Sep 18, 2014

Julia Shutts :

Is this your router (DLink 615) -- There are MANY revisions of the 615 so yours might not look EXACTLY like that.... Because a Dlink 516 looks like that.

If you sometimes have to unplug it, what do the lights on the front look like when you go to unplug it? Is the power light on? Is the symbol for the internet (world or triangle shaped thing) on? Is the internet light blinking?

Julia Shutts · Sep 18, 2014

kanewolf :

Julia Shutts :

Is this your router (DLink 615) -- There are MANY revisions of the 615 so yours might not look EXACTLY like that.... Because a Dlink 516 looks like that.

If you sometimes have to unplug it, what do the lights on the front look like when you go to unplug it? Is the power light on? Is the symbol for the internet (world or triangle shaped thing) on? Is the internet light blinking?

Julia Shutts · Sep 18, 2014

all lights are on and working just my wireless stuff says no net... i unplug and usually works fine some days it happens all day and other none..

kanewolf · Sep 18, 2014

OK... so just WIRELESS than isn't working when you have to unplug it. It may be that the radio is overheating, or it might be a problem with your client (laptop, tablet, etc). When this happens do ALL wireless devices loose connection? Do you have a phone or something that you can test that with?

Julia Shutts · Sep 18, 2014

kanewolf :

Julia Shutts · Sep 18, 2014

kanewolf :

Julia Shutts · Sep 18, 2014

yes just wireless. all lights are on when it happens. box is not hot i think i may need a new one . b ut not sure what kind to get

kanewolf · Sep 18, 2014

Julia Shutts :

We can help with that...

A few questions required first.....

How many wireless devices do you need to have connected at once (laptops, tablets. phones, game consoles, etc)?

How many (if any) wired devices do you need to have connected at once?

What is the speed of your internet connection (something like 15/5 -- 15Mbit download, 5Mbit upload)?

What is your modem model (device plugged into the input of the router)?

Julia Shutts · Sep 18, 2014

3 wireless 3 wired modem is motorella the cable company provided and not sure speed of conection it is cable companys internet

kanewolf · Sep 18, 2014

Julia Shutts :

I don't know what country you are in, but if this available it is a bargain, based on this review. The top rated router from SmallNetBuilder is this one. Either of those should work.

Julia Shutts · Sep 18, 2014

kanewolf :

Julia Shutts :

I don't know what country you are in, but if this available it is a bargain, based on this review. The top rated router from SmallNetBuilder is this one. Either of those should work.

Julia Shutts · Sep 18, 2014

alright i give up going with a new router !

Ivywei · Sep 19, 2014

reset your router, or check your internet

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