- Sep 17, 2014
- 1
- 0
- 4,510
How do I get a refund after my steam games stop working? The Steam support site is a joke, they do not respond...
STEAM is a scam
- Thread starter greenleaf123
- Start date
Steam is simply a distribution platform, the game that "Stops working" is the fault of either YOU, your PC or the GAME DEVELOPER.
Not Valve.
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Now after reading that, how about you tell these Forums what exactly the issue is that you're having. We will be able to help you with it.
Josh likens
Distinguished
- Oct 14, 2013
- 27
- 0
- 18,540
No. Unless it's completely out of the question, like it's a 2001 game and the developers vanish, like sacred 2 and Win8 support 
- Jun 19, 2011
- 33,518
- 1,627
- 159,590
With all that irrefutable proof you provided, the only conclusion i can come to is that Steam must be a scam. My years of using it relatively trouble free must be a fluke. Infact given this mind blowing revelation i'm going to go spend my rent on lottery tickets since i'm so lucky.
NBSN
Admirable
- Jun 2, 2014
- 1,544
- 0
- 6,460
While I agree that Steam support is a joke...as I asked for assistance and it took more than a month for a response...which actually said that they were busy and my question may have been answered by a forum...so check the forum and if it is not answered by now then let them know and they will get with me later. Big freaking joke.
And yes I have bought games on there...mainly the old Fallout games that did not work right...but that is the game developers fault because there was not a patch for the issue. It has seen been resolved...likely due to Steam pressuring for a fix and due to the rights being correctly assigned to the appropriate developer after the legal issues had been fixed.
Either way, as others have said, Steam is a software distribution service and only help to a degree depending on the issue. Similar to if you purchased a SimCity from Best Buy downloaded and tried to play it during the initial fiasco. The gripe would have been with the developer rather than Best Buy.
And yes I have bought games on there...mainly the old Fallout games that did not work right...but that is the game developers fault because there was not a patch for the issue. It has seen been resolved...likely due to Steam pressuring for a fix and due to the rights being correctly assigned to the appropriate developer after the legal issues had been fixed.
Either way, as others have said, Steam is a software distribution service and only help to a degree depending on the issue. Similar to if you purchased a SimCity from Best Buy downloaded and tried to play it during the initial fiasco. The gripe would have been with the developer rather than Best Buy.
Rationale
Admirable
- Mar 21, 2014
- 3,025
- 0
- 7,960
Out of the 150 games I've purchased through Steam, 150 of them work as intended. Clearly a scam, right?
Besides, Steam is just a redistribution platform with integrated DRM. It's almost never responsible for whether games work or not, it just sells them. It'd be like if you bought WoW at Wal-Mart, but then blamed Wal-Mart when you couldn't play it because you didn't have an internet connection.
Besides, Steam is just a redistribution platform with integrated DRM. It's almost never responsible for whether games work or not, it just sells them. It'd be like if you bought WoW at Wal-Mart, but then blamed Wal-Mart when you couldn't play it because you didn't have an internet connection.
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