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Comcast broadband slowed inexplicably

Tags:
  • Broadband
  • Routers
  • Internet
  • Download
  • Modem
  • Speed
Last response: in Networking
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September 17, 2014 6:50:55 PM

Comcast broadband internet download slowed to .75 mbps;
Comcast tech stated internet speed to router was full, suggested new modem.
Set up new motorola high speed modem to link sys smart dual band router.
2 hours on phone with Comcast tech support to readdress/recognize modem.
Rebooted all equipment.
No change in slow download speed, despite router signals indicating full blast.
Hardwired to router without change.
Tech coming back in 2 days.
Suggestions?

More about : comcast broadband slowed inexplicably

September 17, 2014 7:02:25 PM

Something is wrong with the signal coming in....only a tech will be able to fix that.
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September 18, 2014 5:42:53 AM

ronintexas said:
Something is wrong with the signal coming in....only a tech will be able to fix that.


Thanks, Ron. Tech's coming in tomorrow.
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