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Help! Microsoft Basic Display Adapter

Tags:
  • Display Adapter
  • Microsoft
  • Basic
Last response: in Systems
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September 17, 2014 8:16:21 PM

I decided to factory reset my desktop today and once I had it reset I noticed that in my device manager that my 2 video cards were showing up as Microsoft Basic Display Adapter with a yellow warning sign under them. I was able to update the one and after I did it was showing AMD Radeon HD 7900 Series. But the other one says it's already up to date. I have a AMD Radeon R9 270, but it's just showing up as the Microsoft basic display adapter. I'm kind of at a loss what to do. Any help would be appreciated.

More about : microsoft basic display adapter

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September 17, 2014 8:19:58 PM

Probably have to install the drivers for the R9 270 as well. The drivers for the HD 7900 may not support the R9 270

Download the drivers from the AMD site

Dont always rely on windowsupdate drivers, theyre not always available. Its better to go to the manufacturer's site for drivers
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September 17, 2014 8:29:40 PM

I downloaded the AMD Driver AutoDetect program and under graphics hardware it says 0x1002 - 0x679A PCIE 0x1002 - 0x1313PCIE and won't let me download anything.
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September 17, 2014 8:41:05 PM

I went there too... it was installing and then my screen flickered a few times and I heard a buzzing sound then a message popped up saying there was an error so it restarted my computer. I'm gonna try again.
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September 17, 2014 8:42:50 PM

Did you select the R9 2xx option? And the right OS?
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September 17, 2014 8:44:16 PM

Yup.
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September 17, 2014 8:49:25 PM

In that case it may or may not like 2 separate drivers for 2 different cards. It sounds like it crashed when you tried to install the R9 270 drivers

They may conflict
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September 17, 2014 8:56:58 PM

It successfully installed. I'm going to reboot and see if my gpu shows up.
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September 17, 2014 8:59:25 PM

Cool!
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September 17, 2014 9:01:33 PM

It's working! Thx an!
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September 17, 2014 9:04:26 PM

Excellent
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!