I need help from tom once again.. this time its about Archage mmorpg game just relased

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Maxjan1

Maxjan1

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The game starts from a launcher "Glyph" it worked fine until last night where is just suddenly dc and when i try to start the game again it does nothing, the giant red play button goes grey and archage lore screen pops up and starts loading, it pops up in the process. but it stops loading after a while and just idles. i granted it acsess in firewall, and so on. tried doing almost all on this site too
https://support.trionworlds.com/app/hackshield/p/3640
and now i saw that my ssd is filling up it had like 40gb left now its on 362mb, and keeps changing, now its on 840mb, 707 mb so it changes all the time like 1mb or more at a time, and now it keeps decreasing -.- help plz.
i have done alot of stuff to try and fix this, but nothing is working.
thought maybe it could be the firewall and windows security essentials. because the MsMpEng.exe is running quite memory usage.
the files that are taking up the space and i think are the problem are some "temp" files not really surewhere and not sure if this is helping anything. wiztree isnt working because of the constant change problem i presume.
this shit have brought me quite a headache so please somone better than me figure this out.
 
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V
No, the virtual memory you see there is the max value already. There's something else we're missing here.

Do launch it, but look in the event viewer for anything ArcheAge related (if it doesn't even start, either something must be in there or the server is offline)
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NBSN

NBSN

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It may have been because a lot of other people were trying to do the same thing as you and overloading their servers. Honestly I would try it a few times when you think there may be less traffic to the servers...and maybe wait a few days. Unless someone else thinks it is a different issue.
 
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Maxjan1

Maxjan1

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but why the sudden drop in space on my (C) disk? its stable now on 24.9 GB but still not as high as it should be. and i dont think its that its overloading, because archeage wont even start up. ppl say its because of firewall but i allowed it through both glyph and archeage. thanks for answering atleast.
Im thinking of resetting my pc to a earlier point, think that would fix it?

Edit: now its flipping out again. dont have glyph or archage open.
 
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Vynavill

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About Archeage, I thought it was still in closed beta? since when they went open? I wanted to try that game :p

In any case, you might see the SSD constantly changing its left capacity because of the page file, although that's a rare sight...
Think about the page file as a secondary RAM, with the only difference than, rather than working with memory modules, it works with your HDD/SSD unit, temporarily saving data there for further processing. As a side note, you should NEVER disable it, as every OS uses a tiny part of it for some of its functions, even if the main RAM is empty; you can do so, but it's best to do so for 16GB+ systems only, or as soon as you even slightly start running out of RAM, you're going to wish you never disabled it in the first place...

Usually, on OS install, the page file settings are set to let the system decide everything, and that usually means the disk you installed the OS on becomes the page file disk as well, but changing by averagely 25gb in a matter of seconds? Something feels weird about that, as it never uses so much of a page file unless the main RAM is completely filled.

Still, it's worth giving a look to it, just in case.
You can check how much virtual memory your page file allocates by right clicking on "My Computer", selecting "Properties", "Advanced system settings" and then clicking the "Settings" button in the first box (should be called something like "Performance").
Another window will pop up; select the "Advanced" tab in that, and look for the "Virtual memory" box. The allocated memory for all units will be printed there in Megabytes.

Please, do state that number as well as your full PC specs (although this should not be the case in which they're needed, they never hurt).
 
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Mouldread

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When a big patch is being released or the game client needs to be updated for for some reason the game could only download and apply the patch file which could be relatively small or it could decide it has to download a huge data file/files.

Recently I've noticed with a few MMOs that they do their installation in a very annoying way - if the fully installed client is let's say 25 GB you would presume you only need 25 GB free Hard drive space. Unfortunately you may end up needing as much as 50-60 GB free space during the installation as the client would download the "compressed" files needed and would then create its own temp folder where it would decompress them and then eventually would proceed to installing them.

Some of the MMOs would download those files in chunks and decompress and install them while the next file is being downloaded taking even more Hard Drive space.

If during the downloading/installation you check your Hard Drive space you will see it fluctuate up and down until the game client has been completely installed. And if for example during the installation you have only 1-2GB free space left after it has cpmpleted you are suddenly left with 30 GB free space. It's because the decompressed temporary are not needed any longer and have been deleted.

Most game clients would do an initial Hard Drive space check and won't allow you to start the installation if the space isn't enough. If for some reason after you have started the download you have copied/created/transferred some file/files to that Hard Drive and now there is insufficient space left the game client may not be able to detect that and instead giving you an error message would just get stuck with the installation.

So after the long and boring attempt to explain the "phenomenon" what I would suggest you to do is to make sure you have at least 2 times more free space then the recommended by the game and then start the client and let it update itself; or you could just check for an option something along the lines of "verify game client" or similar.
 
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Vynavill

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What mouldred said could also be true, although for all the MMOs I played or tried (between a half and 3/4 of mmohuts.com's list) that rarely ever happened; it did, but you could probably count the times it happened with your two hands...
Also, if he already installed the game, he did the big part of the job already; I doubt he'll see anything over 2gb in patches, unless the developers bluntly added a whole new continent in the game world without reusing any old resource...

But then again, even my page file hunch is probably wrong :p
 
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Maxjan1

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Virtual memory 4096mb
Specs:
Processor: Intel core i5-3570k CPU @3.40GHz
Ram: 8 GB
system: 64-bit operatingsystem
Graphics card: Nvidia GeForce GTX 680
SSD: kingston 240GB
HDD: WDC 1TB

I should probably mention this... i have recently transferred My OS from my HDD to my SSD, but i have my mmo installed on my HDD. This problem happend after a dc from the game. i have been playing it for a long time without problems.
 
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Vynavill

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Well, pagefile is not the issue if it says 4096mb, although it is best if virtual memory was of the same amount of physical memory.

In any case, that DC you mentioned...
Was that just a simple "back to login screen"? Or was it a full application crash?
 
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Maxjan1

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It got up a message "the gods have disconnected you" i think, i got that message quite alot, and it just took me to desktop.
should i try to launch archeage then look at virtual memory?
 
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Vynavill

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No, the virtual memory you see there is the max value already. There's something else we're missing here.

Do launch it, but look in the event viewer for anything ArcheAge related (if it doesn't even start, either something must be in there or the server is offline)
 
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Maxjan1

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Really not sure what im looking for.. this is how it looks like http://i.imgur.com/LIDzZv4.png.
archeage is running, it did not launch its just idle. http://i.imgur.com/TT9BfjK.png.
http://i.imgur.com/i1id11s.png this is where it stops loading.
got this up after/before launching archeage http://i.imgur.com/9kNWiuJ.png, its in norwegian sorry.
Downloaded AVG and did a antivirus scan today, havnt done one in some time :S forgot
but it found 61 threats (so ashamed) :(, i allowed it to remove them but now i cant start Steam or league of legends. well league of legends i tried to start it while i was doing the scan but it didntstart only got the error.
steam error: http://i.imgur.com/gSHmbCR.png
LOL error: http://i.imgur.com/EsKKLt7.png
and sorry for my late replies.
 
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Mouldread

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Best advise I can give you - do a complete AVG scan, then do a Malwarebytes scan. Let them clean everything they find.

Backup all your files you want to keep to a different hard drive - documents, music, whatever and then install a fresh copy of Windows while deleting the whole partition and creating a new one; or at least formatting your hard drive beforehand.

After Windows installation is complete and before installing anything else install AVG free. Then install everything else you need and finally install your games.

If you did all this I can guarantee you with for 99.99999% certainty you would have no problems with any of the games you had issues before.
 
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Vynavill

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You downloaded AVG and ran a scan today? You mean you had no antivirus up until now?

...

Well, THAT might be the issue...it'll still depend whether those threats were full-fledged threats or just PUPs (Potentially Unwanted Programs). What Mouldread said is HIGHLY advisable anyway.
In any case, Steam and LoL might have not been accessible due to AVG performing its scan and locking executable access. I honestly prefer Avast (or Avira if it wasn't for the shameful amount of false positives), but AVG is kinda ok~ish too.

About the images you posted and while hoping this isn't a virus-related issue, check the first one. You need to expand the first option stating "Egendefinerte visninger" and select the first option that pops up; Google translates it as "arrangementer administrative", or "Administrative events" if you'd rather translate it on your own.
Once you open that window up, order the results by setting the "Dato og klokkeslett" column to descending order, and look for "Feil" or "Advarsel" records which relate to ArcheAge.
 
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Maxjan1

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I think i will do that because im tired of this so i guess i will just do that. but first i have to ask, i just trensferred the OS from my HDD to my SSD so i got alot of stuff on my HDD do i have to transfer that or how do i do this? and my chrome browser, like bookmarks, apps and such.
 
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Vynavill

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IF those were real threats, your best bet would be a clean slate, thus starting by running both a good antivir tool and Malwarebytes scan as Mouldread mentioned on your current system.
Backup what you really can't live without, possibly on an external drive (not your SSD, nor your HDD, but something external); scrap the rest and do a FULL format (OSes let you choose whether you want to do a fast format or a slower, more thorough one; you need to choose the latter) of both drives. Chrome has an in-built sync function last time I checked, so if you link it to your google account and let it sync bookmarks, you'll be able to re-import them on your next install.

Once you re-install the OS, first app you want to download and install is an antivirus. No buts, no exceptions, no getaways, no search engines (use the default browser and DIRECTLY POINT at the download website). If you want to do things on the "paranoic" level, it is also advisable to change passwords for the services you use...

If however those weren't viruses but just things that AVG scanned as potentially unwanted programs, depending on which files they were, you can avoid all of this. I don't suppose you can find a log of the last scan right?
 
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Maxjan1

Maxjan1

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Nvm the fresh install everything is working perfectly after the malware and avg scan and restart, except for archeage..... i think im going to give up on archeage. baah. anyway thanks for all the help :) Got rid of alot of malware and threats which is good.
 
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