- Sep 18, 2014
- 38
- 0
- 4,540
Hi guys/gals!
Thanks in advance for any possible help. I'm pulling my hair out over here.
I have a new windows 8.1 build that crashes and reboots to windows randomly. sometimes while browsing the web (IE 11), sometimes when playing games. It never gives me an error code or reason why it's doing this.
Doesn't crash if it just sits in windows on the desktop, basically doing nothing. and has never crashed playing BF4 (Battlefield 4). for some reason BF4 (my most system demanding game) runs fine for hours. I run BF4 with the Mantle API if that would make a difference, all other games are either direct x 9, or 11. Sometimes games crash when I pause the game, or walk away from the pc. Quite interesting. Games almost never crash while I'm actively playing them, except for one, an older game called Titan Quest Gold.
A quite curious situation.
The system:
Motherboard: Asus M5A78L-M/USB3 1801 bios (newest bios was factory installed) no new versions were available the last time I checked)
cpu: AMD FX-8350 (stock clock)
cooler: ACETEK Closed loop liquid cooler with 92mm radiator and two 92mm fans in push/pull (fyi, runs quite cool)
ram: 16gb g.skill TridentX @ 1867mhz in bios (937.5 MHz in cpu-z obviously X 2) (two 8gb modules) both in the blue memory ports per the motherboard's instruction manual recommendations
ram timings 8,9,9,24, bank cycle 33, command rate 2T, Voltage 1.6v everything else set to auto
gpu: ASUS Radeon R9 290x latest 14.7 beta drivers
psu: EVGA SUPERNOVA 850 G2 (850 watts)
case: INWIN Dragon slayer
some software info:
I have a black widow keyboard and a death adder mouse, so I have Razor Synapse 2.0 running in the background, as well as the windows cloud, and AMD CCC ( catalyst control center).
If that helps.
Troubleshooting so far:
Did a circuit test on the power outlet, passed.
Did a voltage test on the power outlet, passed stable 120 volts
Disabled ASUS anti-surge, still crashes, so enabled again, knowing it wasn't the issue.
Disabled unused audio drivers. (hdmi audio drivers were being used, but I bought a 5.1 speaker system, so I now just run audio out via "speakers") disabling unused audio drivers seemingly worked better at first, but still experienced a crash/reboot to windows.
It just seemed that the system "hung in there" longer... made me feel that I might have been on the right track.
sometimes after it crashes and reboots, if I shut down the pc, flip the power switch on the psu off and then on, and then turn the pc back on it seems to be much more stable. It still sometimes crashes, but I have gone a whole day without a crash using this method..
I feel it's an audio driver issue, although I'm not an omnipotent god.
I might try getting a sound card, thinking that might alleviate the problem
Any thoughts? I've only experienced one crash where no audio was being played and I was just scrolling reading a web page. This one crash makes me think it might not be an audio driver issue...
99.9% of all the crashes have resulted in a reboot to windows, with no error codes or warnings.
Thanks again!
other thoughts:
I have a green led light strip in the case on molex
I also have 2 140mm fans one sucking in the front of the case, one blowing out the top.
I have 4 120mm Scythe slip-stream fans on the side of the case. 3 blowing in, one blowing out. two on the gpu, one blowing on the ram.
the scythe fans were picked because there quite skinny and the added clearance let me put all four on the case door
If you think I have too many fans on the Molex cable, let me know. I don't think I do though. this issue was happening before I installed the extra fans and light strip..
Thanks in advance for any possible help. I'm pulling my hair out over here.
I have a new windows 8.1 build that crashes and reboots to windows randomly. sometimes while browsing the web (IE 11), sometimes when playing games. It never gives me an error code or reason why it's doing this.
Doesn't crash if it just sits in windows on the desktop, basically doing nothing. and has never crashed playing BF4 (Battlefield 4). for some reason BF4 (my most system demanding game) runs fine for hours. I run BF4 with the Mantle API if that would make a difference, all other games are either direct x 9, or 11. Sometimes games crash when I pause the game, or walk away from the pc. Quite interesting. Games almost never crash while I'm actively playing them, except for one, an older game called Titan Quest Gold.
A quite curious situation.
The system:
Motherboard: Asus M5A78L-M/USB3 1801 bios (newest bios was factory installed) no new versions were available the last time I checked)
cpu: AMD FX-8350 (stock clock)
cooler: ACETEK Closed loop liquid cooler with 92mm radiator and two 92mm fans in push/pull (fyi, runs quite cool)
ram: 16gb g.skill TridentX @ 1867mhz in bios (937.5 MHz in cpu-z obviously X 2) (two 8gb modules) both in the blue memory ports per the motherboard's instruction manual recommendations
ram timings 8,9,9,24, bank cycle 33, command rate 2T, Voltage 1.6v everything else set to auto
gpu: ASUS Radeon R9 290x latest 14.7 beta drivers
psu: EVGA SUPERNOVA 850 G2 (850 watts)
case: INWIN Dragon slayer
some software info:
I have a black widow keyboard and a death adder mouse, so I have Razor Synapse 2.0 running in the background, as well as the windows cloud, and AMD CCC ( catalyst control center).
If that helps.
Troubleshooting so far:
Did a circuit test on the power outlet, passed.
Did a voltage test on the power outlet, passed stable 120 volts
Disabled ASUS anti-surge, still crashes, so enabled again, knowing it wasn't the issue.
Disabled unused audio drivers. (hdmi audio drivers were being used, but I bought a 5.1 speaker system, so I now just run audio out via "speakers") disabling unused audio drivers seemingly worked better at first, but still experienced a crash/reboot to windows.
It just seemed that the system "hung in there" longer... made me feel that I might have been on the right track.
sometimes after it crashes and reboots, if I shut down the pc, flip the power switch on the psu off and then on, and then turn the pc back on it seems to be much more stable. It still sometimes crashes, but I have gone a whole day without a crash using this method..
I feel it's an audio driver issue, although I'm not an omnipotent god.
I might try getting a sound card, thinking that might alleviate the problem
Any thoughts? I've only experienced one crash where no audio was being played and I was just scrolling reading a web page. This one crash makes me think it might not be an audio driver issue...
99.9% of all the crashes have resulted in a reboot to windows, with no error codes or warnings.
Thanks again!
other thoughts:
I have a green led light strip in the case on molex
I also have 2 140mm fans one sucking in the front of the case, one blowing out the top.
I have 4 120mm Scythe slip-stream fans on the side of the case. 3 blowing in, one blowing out. two on the gpu, one blowing on the ram.
the scythe fans were picked because there quite skinny and the added clearance let me put all four on the case door
If you think I have too many fans on the Molex cable, let me know. I don't think I do though. this issue was happening before I installed the extra fans and light strip..
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