Ok, so I bought a Deathadder 2013, I plug it in the USB port, but the cursor does not move, I change USB port and still nothing, so I downloaded Razer Synapse 2.0 and it didn't work, the sensor light isn't turning on... Please Help
Synapse popped up saying that there was an update ready to be installed so i went ahead and did it, the installer asked for a reboot so i did that.
After restarting the mouse did not work at all when plugged in several ports windows did not even recognize that a device was being connected!
FIX:
1) Find a temp mouse and uninstall razer synapse 2.0 (ensure that you unplug your deathadder before doing this)
2) reboot your computer
3) Go to razer website and re install synapse 2.0 and do any necessary updates ensuring your death adder is still unplugged!
4) reboot your computer
5) once windows has fully loaded back up and synapse has started ensure no more...
Synapse popped up saying that there was an update ready to be installed so i went ahead and did it, the installer asked for a reboot so i did that.
After restarting the mouse did not work at all when plugged in several ports windows did not even recognize that a device was being connected!
FIX:
1) Find a temp mouse and uninstall razer synapse 2.0 (ensure that you unplug your deathadder before doing this)
2) reboot your computer
3) Go to razer website and re install synapse 2.0 and do any necessary updates ensuring your death adder is still unplugged!
4) reboot your computer
5) once windows has fully loaded back up and synapse has started ensure no more updates are needed then plug your Deathadder back in!
If when you plug your deathadder back in an update pops up unplug the mouse install the driver (restart if prompted) and then plug the deathadder back in.
This worked for me however if you don't use synapse and you are having this problem it is possible that the mouse if faulty.
If you don't use synapse and have this problem,
Go to device manager, expand the mice and other pointing devices menu, right click any mouse related drivers and uninstall them. Restart your computer with the mouse plugged in and windows will re install the driver (windows 7 or later)
just get any mouse and do mousepad calıbration using razer synapse.This fixed for me.İf u dont have mousepad go buy.Razer DA 2013 is not working on desks etc I think,I have it.
Hold Left+Right+Scroll wheel button for 5-6 seconds. This will reset the mouse tracking settings, and re-enable default settings for tracking.
Solution 2:
Enter the Synapse software using an alternate mouse (remember: you can have two mice connected to your PC at the same time). Do not disconnect your Razer mouse. Change settings for DPI and Polling rate. Disable Surface Tracking. Wait a few seconds. Your mouse should now be working. Revert to whatever settings you want, it should all work from here.
In both cases it seems the mouse must have its settings reset or overwritten, but after doing so, it starts working normally again.
Hold Left+Right+Scroll wheel button for 5-6 seconds. This will reset the mouse tracking settings, and re-enable default settings for tracking.
Solution 2:
Enter the Synapse software using an alternate mouse (remember: you can have two mice connected to your PC at the same time). Do not disconnect your Razer mouse. Change settings for DPI and Polling rate. Disable Surface Tracking. Wait a few seconds. Your mouse should now be working. Revert to whatever settings you want, it should all work from here.
In both cases it seems the mouse must have its settings reset or overwritten, but after doing so, it starts working normally again.
How can I change the DPI / Polling Rate settings If I cant get my mouse connected/detected by Razer Synapse ? Please help me because I can not click with my left click so I need to use my 2 side buttons in wich dont work without Razer Synapse