- Sep 18, 2014
- 3
- 0
- 4,510
Hello,
Last night my PC was running just fine and I did an "update and shut down" and now today I can't get it to boot. When trying to boot it shows the blue windows logo for a second and then goes to a black screen and my keyboard goes off and on until I turn it off. I can get into bios and have tried pretty much everything I can think of including: power on and off, reconnecting hardware, unplugging everything and plugging back in, all the windows diagnostics in the diagnostic menu, resetting the bios etc. At this point I'm pretty sure it's due to the windows update that got installed, but I can't seem to do anything. I tried the offline system restore but it gives me an error saying it could not access a file, and that it might be because of an antivirus program. The only antivirus I have is windows defender and malwarebytes, so I'm not sure those would interefere at all. So i've kind of exhausted all the options that I can think of, any ideas?
Thanks.
Here are my specs:
MB: Asrock z87 extreme4
CPU: i5 4670k
RAM: 2x 4gb ADATA ddr3
GPU: HD 760
Samsung SSD with windows 8.1 and a HDD for data
Last night my PC was running just fine and I did an "update and shut down" and now today I can't get it to boot. When trying to boot it shows the blue windows logo for a second and then goes to a black screen and my keyboard goes off and on until I turn it off. I can get into bios and have tried pretty much everything I can think of including: power on and off, reconnecting hardware, unplugging everything and plugging back in, all the windows diagnostics in the diagnostic menu, resetting the bios etc. At this point I'm pretty sure it's due to the windows update that got installed, but I can't seem to do anything. I tried the offline system restore but it gives me an error saying it could not access a file, and that it might be because of an antivirus program. The only antivirus I have is windows defender and malwarebytes, so I'm not sure those would interefere at all. So i've kind of exhausted all the options that I can think of, any ideas?
Thanks.
Here are my specs:
MB: Asrock z87 extreme4
CPU: i5 4670k
RAM: 2x 4gb ADATA ddr3
GPU: HD 760
Samsung SSD with windows 8.1 and a HDD for data
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