Computer Shuts Down Entire Networks Frequently

far2ez

Reputable
Sep 18, 2014
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My friend's Mac takes down entire networks.

This happens on both Wireless and Ethernet.

This has happened on 4-5 different routers in 3 different locations over 2 different states.

When her Mac is disconnected (usually within 1-7 hours of it being connected to a network, seemingly at random), the entire router is taken down. In her last school year (dorm), this meant that the internet for her ENTIRE DORM was taken down for nearly the entire year because of her computer (we didn't realize it was her computer causing it until recently).

This happens on both Mac and Window partitions, and the Windows has been reinstalled 3 different times (and the HDD was swapped once).

Am I correct in believing this must be a MOBO config issue or hardware? If so, is there any fix?

Thanks.

EDIT: I should add that restarting her computer and/or the router seems to have no effect on getting the network back online. Shutting her computer down for 15 minutes and then restarting the router also seems to do nothing. Once it's down, the router is in borked-mode for at least an hour or two before it starts functioning again.

EDIT2: A DoS Virus? Over 2 partitions booting into 2 different OS's, both of which have been reinstalled a total of 6+ times over the course of 2+ years? With all due respect, it simply isn't plausible. As an aside, I know she practices intelligent internet browsing and does run mbam already, but even if I didn't... it simply isn't plausible. I am fairly certain it is either a MOBO configuration or hardware issue.
 
Solution
Extremely unlikely it is hardware issue. Even if it was it would just stop working the ports on a router are electrically isolated so it would not have any effect on other ports. It would not physically harm the router especially since you say both wireless and wired cause the problem. With both wireless and wired affect it also makes it less likely it is hardware, the wireless tends to be a add on board in most machines.

The most common cause of this would be if the device took the IP address of the default gateway. This is in effect a man in the middle attack but it can be a result of incorrect configuration or some invalid software. Some other common things that mess up networks would be DHCP servers running on the device or...
on a hardware side error on her mac the onboard ethernet port may be sending a power spike into the router. the router would lock up or burn out even if she was trying to use wifi because of router pinging all the devices on the network. if she contacted apple about this error have they replaced the card or mb to rule out her mac buring out the router??
 
Extremely unlikely it is hardware issue. Even if it was it would just stop working the ports on a router are electrically isolated so it would not have any effect on other ports. It would not physically harm the router especially since you say both wireless and wired cause the problem. With both wireless and wired affect it also makes it less likely it is hardware, the wireless tends to be a add on board in most machines.

The most common cause of this would be if the device took the IP address of the default gateway. This is in effect a man in the middle attack but it can be a result of incorrect configuration or some invalid software. Some other common things that mess up networks would be DHCP servers running on the device or causing spanning tree loops if you are running multiple nic or even virutal nic cards and have misconfiguration it. Most times I have seen this it is someone running multiple virtual machines.

Traffic related ones are pretty easy to find. You should be able to load wireshark on the machine and see what it is sending and receiving. It takes some skill to read these captures but issues that can cause a network outage tend to be different enough that they stand out in a trace.
 
Solution