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Internet VERY SLOW

Tags:
  • Internet Service Providers
  • Internet
Last response: in Networking
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September 18, 2014 8:22:58 PM

So, recently i have noticed while playing Diablo III my character has been lagging, so i went to check my download speed and 0.48 MB/s down we are paying for 25 MB/s i don't understand why it got so crappy... Any help is appreciated!

More about : internet slow

September 18, 2014 8:27:44 PM

Do the following for us and tell us what your packet loss is:

- Hold Windows Key and press R (Windows+R)
- In the command box type CMD .
- In the black terminal window that opens type:

ping google.com -n 25

Don't forget the spaces. This command will try sending and receiving packets from Google. When done it will tell you your packet loss. Tell us what it is.

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September 18, 2014 9:56:50 PM

You can try contacting your internet service provider to check your line.
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September 18, 2014 10:05:44 PM

There are three levels the problem will exist at.
Your PC - drivers need updating, possible firewall issue or malware exists.
Your Network (modem/router) - router needs reset or firmware upgrade. Modem needs reset. They may need replacing.
Your Internet Service Provider - they may be having issues on their end. the line could be down. They may just be throttling you hoping you wont notice. Call them to find out.
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