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Gigabyte GV-R726XWF2-2GD black square artifact on web navigation or video play

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  • Video
  • Build
  • Gigabyte
Last response: in Graphics & Displays
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September 19, 2014 4:07:04 AM

Hi, i've build a new pc with a Gigabyte GV-R726XWF2-2GD rev 3
but i've problem:
when i use chrome and mozilla, thunderbird or play a video with mpc i get some artifact on screen like black and colorized square artifacts and some freeze effect on image when i scroll the page.
I made some test but i didn't get any of them on games and i seem not related with the card usage
For example i test with cpuz and uvallley but i dont get problem.
It seem affect only when the program use overlay.

I do stress test with OCCTPT but i dont get any error or artifact

I've the latest driver amd. Fresh win 7 74 bit installation.
I've tried to remove and readd driver, the version provided with the card and the latest again, but the problem still remain.

That's a CPU Z log when i play with CIV5 with all graphic params to high value
https://www.sendspace.com/file/itj60c


Uvalley test result

Quote:
Unigine Valley Benchmark 1.0
FPS: 29.5
Score: 1235
Min FPS: 14.9
Max FPS: 54.7

System
Platform: Windows 7 (build 7601, Service Pack 1) 64bit
CPU model:
Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (3199MHz) x4
GPU model:
AMD Radeon R7 200 Series 14.100.0.0 (2048MB) x1

Settings
Render: Direct3D11
Mode: 1920x1080 4xAA fullscreen
Preset Custom
Quality High


uvalley test with vsync

Quote:
Unigine Valley Benchmark 1.0

FPS: 19.7
Score: 825
Min FPS: 11.2
Max FPS: 30.4

System
Platform: Windows 7 (build 7601, Service Pack 1) 64bit
CPU model: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (3199MHz) x4
GPU model: AMD Radeon R7 200 Series 14.100.0.0 (2048MB) x1

Settings
Render: Direct3D11
Mode: 1920x1080 8xAA fullscreen
Preset Custom
Quality High



ARTIFACT EG.







MY HARDWARE

G.Skill 8GB DDR3-1600
Gigabyte GV-R726XWF2-2GD
Intel Core i5-4460
Samsung 120GB 840 Evo
Seagate Barracuda 1TB SATA HDD
Seasonic S12II-520 Bronze
Noctua NH-L9i
MSI H97I AC


It's a pain find the problem T_T

THANKS

More about : gigabyte r726xwf2 2gd black square artifact web navigation video play

September 19, 2014 5:18:30 AM

Try enabling or disabling hardware accleleration in Flash options, depending on what they are set to now. The issue is only in Flash video? Did you try it in I.E. or only Chrome and Firefox?
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September 19, 2014 6:10:12 AM

Thanks for your answer.
I didn't get this error when i use Flash... i get them in standard navigation... like when i read this forum or other...
The image above is from a vbullet forum.

The other case that show me this artifacts are when a play a video, but in local, some h264 video or xvid with mpc.

Thanks
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Related resources
September 19, 2014 8:42:14 AM

I've mede a new test
I've tried Uvalley using OpenGL like firefox and chrome does for rendering...
and the Uvalley test give me the same pixel artifact when it change from light to dark area...

It's like the graphic card put wrong color pixel in image.


I've tested the MPC play error.
the 64bit version do not put pixel artifact
the 32bit version yes...

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September 20, 2014 10:02:27 AM

Explorer 11 give me the same problem

And at now if i do test with uvalley with directx11 after a test with opengl i get a lot of artifacts with direct3d too.
I've recorded a video

https://www.sendspace.com/file/dsij2q



The shop tech service where i buy the card tell me that it can be a driver issue but i've tried 3 different version and installed it cleaning all old driver all time.


Someone can help me?

thanks
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September 22, 2014 1:28:36 PM

Pufferbacco said:
Explorer 11 give me the same problem

And at now if i do test with uvalley with directx11 after a test with opengl i get a lot of artifacts with direct3d too.
I've recorded a video

https://www.sendspace.com/file/dsij2q



The shop tech service where i buy the card tell me that it can be a driver issue but i've tried 3 different version and installed it cleaning all old driver all time.


Someone can help me?

thanks


Sounds like the video card is bad. One last thing to check would be to do a clean Windows setup and test that. I am betting if you don't install the proper drivers, only use the basic Windows one, you will not have those artifacts. When you install the card drivers, they will come back.
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September 22, 2014 1:46:56 PM

You mean that i can try to installa a new windows, do not install ati driver and try the test with windows base drivers?
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September 23, 2014 2:53:52 AM

Hi i've made the test that you suggest.
I've installed a clean windows 7 in a new hd, i've installed only chipset driver from msi dvd
Windows see the video card like a standard SVGA so i can't test directx and opengl problem.
So, i've installed the driver that the producer provide with video card that gigabyte support answer me that are tested and 100% compatible...
But i get the same artifact T_T
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September 23, 2014 8:06:58 AM

Pufferbacco said:
Hi i've made the test that you suggest.
I've installed a clean windows 7 in a new hd, i've installed only chipset driver from msi dvd
Windows see the video card like a standard SVGA so i can't test directx and opengl problem.
So, i've installed the driver that the producer provide with video card that gigabyte support answer me that are tested and 100% compatible...
But i get the same artifact T_T


That is really pointing to a bad card. Almost every bad video card I tested has seemed to work fine in basic tasks or in Safe Mode, but soon as the real drivers load and the card stats working harder, it crashes.

If you can test the card in another system, that will give you a final result as that will rule out any motherboard or power supply issues from your system. If the card does the same thing in another systm, it's a bad card.

You may try to underclock it to run it a bit slower that may keep it stable if you can't afford a replacement card, but that may may not work either. Try a 10% underclock to start and probably even 20% lower speeds would still be OK to get you decent speeds out of the card if you can't replace it.
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10 minutes ago

My dealer send me back the VGA from RMA after some test where the VGA appear without problem.
I send a dvd with screen cap on the RMA.

So i go to my friend that have a AMD system and a Readeon HD7000.

We put my card on his system and the card do the SAME artifact.

Then we put his Readeon HD7000 in my PC and this VGA work without artifacts!

I don't know what i can do...
i can't do RMA to my dealer cose they send me back the VGA... but the card have some problem!
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!